Sebastian Lopez
Chattanooga,TN
Summary
Driven leader with a proven track record at OP Mobility, enhancing team performance and workplace safety. Excelled in coaching and mentoring, boosting employee retention and fostering a culture of excellence. Skilled in problem-solving and organizational skills, significantly contributing to seamless operations and superior customer focus. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Back up Team Lead/Operator
OP Mobility
08.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
Dishwasher
1885 Grill
05.2023 - 08.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Back of the House
Zaxby’s
09.2022 - 05.2023
- Prioritized tasks and time to complete daily projects.
- Improved employee retention by providing ongoing training and promoting a positive work environment.
- Collaborated with front-of-house staff to ensure seamless service during peak hours.
- Maintained open lines of communication with front-of-house supervisor to address any issues impacting guest experience.
- Drove guest satisfaction by going above and beyond call of duty.
- Mentored junior staff members, fostering professional growth and skill development within the team.
- Created positive working environment and caring, hospitable atmosphere for employees and patrons.
Education
GED -
The Howard High School
Chattanooga, TNSkills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Workplace Safety
- Resource Allocation
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Staff Training
- Organizational Skills
Certification
- Welding
- Construction
- Lawn care
Timeline
Back up Team Lead/Operator
OP Mobility
08.2023 - Current
Dishwasher
1885 Grill
05.2023 - 08.2023
Back of the House
Zaxby’s
09.2022 - 05.2023
GED -
The Howard High School
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