Sebastian Marrero Mojica
Summary
Organized and dependable professional proficient in bilingual communication and data entry. Successfully managed multiple priorities while providing exceptional customer service. Demonstrated ability to maintain accurate records and facilitate smooth office operations.
Overview
1
1
Language
3
3
years of professional experience
Work History
Office Assistant
City Of Milwaukee
Milwaukee, Wisconsin
04.2025 - Current
- Organized files and documents to ensure easy access and retrieval.
- Input data into city management systems to maintain accurate records.
- Maintained an organized filing system of paper documents and electronic files.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Communicated with the public regarding city services and resources.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Crisis Intervention Worker
City Outreach
Milwaukee, Wisconsin
01.2024 - 02.2025
- Developed service plans that addressed the mental health needs of clients.
- Advocated for clients, assisting in accessing necessary social services and resources.
- Collaborated with community resources to connect clients with essential services.
- Monitored medication compliance and reported any concerns regarding side effects or drug interactions to physicians, nurses, psychiatrists.
- Documented client interactions and maintained accurate case records.
Auditor, Care Corrdinatore
Bellies & Babees
Milwaukee, Wisconsin
05.2023 - 11.2023
- Conducted observations and evaluated supporting documents to enhance accuracy of audit findings.
- Developed and assessed goals, policies, and activities to effectively implement educational objectives and performance standards.
- Executed clerical tasks including filing, copying, and distributing mail to maintain organized office operations.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
High School Diploma -
South Milwaukee High School
South Milwaukee, WI06-2022
Skills
- Office organization
- File management
- Database management
- Payment processing
- Microsoft office
- Customer service
- Bilingual communication
Languages
Spanish
Native/ Bilingual
Timeline
Office Assistant
City Of Milwaukee
04.2025 - Current
Crisis Intervention Worker
City Outreach
01.2024 - 02.2025
Auditor, Care Corrdinatore
Bellies & Babees
05.2023 - 11.2023
High School Diploma -
South Milwaukee High School