SEBASTIAN MERCADO
Grand Forks,ND
Summary
Motivated and disciplined aspiring commercial pilot with strong background in public service, skilled in customer support, information management, and community outreach. Known for fostering teamwork and delivering results, adapt to changing needs while maintaining high standards. Adept at handling multiple tasks efficiently, utilizing strong organizational and communication skills to benefit both colleagues and community.
Overview
5
5
years of professional experience
Work History
Public Service Assistant
UND Chester Fritz Library
Grand Forks, ND
03.2026 - Current
- Assisted patrons with inquiries, enhancing service quality and user satisfaction.
- Collaborated with library staff to develop and implement educational programs for diverse audiences.
- Managed circulation desk operations, ensuring accurate check-in/check-out processes for library materials.
- Provided technical support for library systems and resources, improving user access to technology.
Wilkerson Dining Center Cook
University of North Dakota Dining Center
Grand Forks, ND
08.2025 - 02.2026
- Prepared and executed menu items, ensuring quality and consistency in presentation.
- Monitored food safety practices, maintaining compliance with health regulations and standards.
- Collaborated with team members to streamline kitchen workflows and enhance efficiency during peak hours.
- Assisted in inventory management, tracking supplies to minimize waste and optimize stock levels.
Cleaning Assistant
Malverne Music School
Malverne, NY
04.2025 - 06.2025
- Maintained cleanliness and hygiene in studios, recital halls, waiting areas, and restrooms, supporting a stable learning environment.
- Collaborated with school owner Daniel Kleffmann to uphold school standards.
- Ensured all areas were arranged and ready for daily lessons, classes, and recitals.
Public Safety Officer
Civil Air Patrol
Wantagh, NY
09.2021 - 02.2025
- Conducted safety briefings for cadets and senior members to promote awareness of aviation and ground safety protocols.
- Led monthly safety inspections and risk assessments for squadron activities and facilities.
- Collaborated with command staff to develop and implement safety training plans.
- Assisted with Civil Air Patrol Encampment in the Connecticut Wing with performing ramp checks for Foreign Object Debris to make sure military aircraft could land safely to tour students around the area.
- Engaged in orientation flights that went over safety of flight, aerodynamics, ground classes, airport safety procedures and more.
Education
High School Diploma -
Valley Stream Central High
Valley Stream, NY06-2025
Skills
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Strong organization
- Budgeting and finance
- Trade policy
- Data entry proficiency
LANGUAGES
English (First Language)
Italian (Fluent)
Spanish (Intermediate)
Timeline
Public Service Assistant
UND Chester Fritz Library
03.2026 - Current
Wilkerson Dining Center Cook
University of North Dakota Dining Center
08.2025 - 02.2026
Cleaning Assistant
Malverne Music School
04.2025 - 06.2025
Public Safety Officer
Civil Air Patrol
09.2021 - 02.2025
High School Diploma -
Valley Stream Central High