Sebastian Munoz Arroyo
Dublin,California
Summary
As a Management student with a passion for social media marketing and online advertising, I bring a unique blend of analytical and creative skills to any team. My experience includes creating and executing successful social media campaigns, managing social media accounts, and analyzing online advertising data to inform marketing strategies. I possess a strong understanding of global markets and cultural nuances, which allows me to develop marketing plans that resonate with diverse audiences. With excellent communication and teamwork skills, I am adept at collaborating with cross-functional teams to deliver high-quality results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Boudin SF
Sunnyvale, CA
02.2024 - Current
.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Sales Representative
YETI
San Jose, CA
10.2023 - 01.2024
- Overall, my time at YETI not only allowed me to contribute to the success of the sales team but also equipped me with a versatile skill set that extends beyond sales, laying a strong foundation for my future jobs and projects.
Education
Bachelor of Science - Business Management
San Jose State University
San Jose, CA05.2025
Skills
- Product Sales
- Customer consulting
- Customer Education
- Multi-Task Management
- Customer Relations
- Sales closing
- Skilled in Microsoft Office
- Data Collection
- Administrative Support
- Web Design
- Project Support
- Sponsorship planning
- Business Correspondence
- Social Media Management
- Strategic Marketing
- Market Analysis
- Skilled in Adobe Creative
- Social Media Marketing
- Campaign Management
- Optimizing performance
- Strong creative vision
- Creative solutions
Languages
Spanish
Full Professional
Certification
- Associates degree in Economics
- Associates degree in Business Management
Timeline
Customer Service Representative
Boudin SF
02.2024 - Current
Sales Representative
YETI
10.2023 - 01.2024
Bachelor of Science - Business Management
San Jose State University
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