Summary
Overview
Work History
Education
Skills
Timeline
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Sebastian Ocando

Kissimmee,FL

Summary

Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Dedicated about what i do with excellent lead generation skills and more than 3 years of customer service experience. Bilingual and knowledgeable in methods used to close sales deals.

Overview

2
2
years of professional experience

Work History

Sales Associate

HGreg
10.2023 - 02.2024
  • Built long-lasting relationships with clients, resulting in repeat business and referrals.
  • Maintained up-to-date knowledge of inventory, ensuring accurate information was provided to potential buyers.
  • Conducted thorough vehicle walk-arounds and test drives, highlighting key features and benefits to prospective buyers.
  • Utilized CRM tools to track leads, manage follow-ups, and effectively build client pipelines.
  • Managed to meet the company’s number of sales expectations every month

Sales Representative

Off Lease Only Orlando
04.2023 - 09.2023
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Developed, maintained and utilized diverse client base.
  • Presented professional image consistent with company's brand values.
  • Set and achieved company defined sales goals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Understand the customers needs and wants to fit them on a vehicle

Salesman

Car for sale inc
03.2022 - 11.2022
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.


  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.


  • Fostered relationships with customers to expand customer base and retain business.
  • Created successful strategies to develop and expand customer sales.
  • Developed key customer relationships to increase sales.


Education

Some College (No Degree) - Bussiness

Valencia College
Orlando, FL

Skills

  • Client Presentations
  • Sales and Marketing Strategies
  • Lead Generation
  • Product and Service Knowledge
  • Sales strategy development
  • Customer Service
  • Negotiation Tactics
  • Team Member

Timeline

Sales Associate

HGreg
10.2023 - 02.2024

Sales Representative

Off Lease Only Orlando
04.2023 - 09.2023

Salesman

Car for sale inc
03.2022 - 11.2022

Some College (No Degree) - Bussiness

Valencia College

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Sebastian Ocando