Sebastian Ortiz
Napa,CA
Summary
Professional service worker with strong background in hospitality, well-prepared for roles in fast-paced environments. Known for reliability and ability to adapt to changing demands while ensuring high standards of cleanliness and customer satisfaction. Adept in team collaboration, contributing to cohesive and effective work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Prep Line Cook
The Mountain Room
05.2025 - 09.2025
- Prepared ingredients by chopping, slicing, and measuring to ensure efficient workflow during service hours.
- Maintained cleanliness and organization of workstations to comply with health and safety regulations.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Collaborated with kitchen staff to streamline food preparation processes, improving overall efficiency.
- Followed recipes accurately to ensure consistency in food quality and presentation across all dishes.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed the pantry (cold) station during service, ensuring consistent plating and timing.
- Prepared daily ingredients including chopped vegetables, house dressings, sauces, and garnishes.
- Ensured all items were fresh, properly labeled, and stocked before each shift.
- Communicated with expo and hot-line cooks to maintain smooth ticket flow.
- Maintained sanitation standards and completed daily cleaning tasks.
Non-Emergency Medical Driver
Alta Transportation
09.2023 - 03.2025
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
- Provided compassionate care, understanding the unique needs of each individual patient during transport.
- Navigated complex routes efficiently, using GPS technology and personal knowledge of local areas.
- Conducted thorough pre-transport assessments to identify any potential issues or special accommodations needed for each patient.
- Collaborated with dispatchers to optimize scheduling and route planning for maximum efficiency.
Busser
Morimoto Napa
02.2022 - 01.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Worked well in diverse team settings by partnering with others to complete tasks.
Deli Cook and Cashier
First & Franklin Marketplace
05.2021 - 01.2022
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
- Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
- Prepped and portioned to-go food items.
Busser
Taqueria Maria
08.2019 - 06.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Translated between kitchen staff and front-of-house to ensure efficiency and guarantee customer satisfaction.
- Trained new staff in bussing and cleaning procedures.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
Education
GED -
Napa Valley College
Napa, CA12-2025
High School Diploma -
Vintage High School
Napa, CA05-2022
Skills
- Critical thinking
- Teamwork and collaboration
- Problem-solving
- Customer service
- Multitasking
- Excellent communication
- Organizational skills
- Cleaning and sanitizing
- Guest relations
- Restaurant etiquette
- Working under pressure
- Positive attitude
- Station restocking
- Health code requirements
Certification
- ServSafe
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Food Tourism
- Participating in cultural exchange programs and homestays
- Surfing
- Hiking
- Camping
- Gym Workouts
- Learning new cooking techniques and expanding my culinary skills
Timeline
Prep Line Cook
The Mountain Room
05.2025 - 09.2025
Non-Emergency Medical Driver
Alta Transportation
09.2023 - 03.2025
Busser
Morimoto Napa
02.2022 - 01.2023
Deli Cook and Cashier
First & Franklin Marketplace
05.2021 - 01.2022
Busser
Taqueria Maria
08.2019 - 06.2020
GED -
Napa Valley College
High School Diploma -
Vintage High School