Sebastian Perez
SAINT HEDWIG,TX
Summary
Analytical and data-driven professional with a background in insurance claims and logistics. Currently pursuing a Bachelor’s degree in Analytics and seeking to transition into an Analytics role to leverage skills in data interpretation, process improvement, and business insights. Experienced in problem-solving, data analysis, and operational efficiency within high-pressure environments. Known for accuracy, strategic thinking, and clear communication when translating complex data into actionable insights.
Overview
8
8
years of professional experience
Work History
Claims Adjuster
USAA
San Antonio, Texas
10.2022 - Current
- Investigate and resolve auto insurance claims efficiently while ensuring accuracy and compliance with policy and state guidelines.
- Analyze claim data to identify trends and support fair, data-driven claim resolutions.
- Conduct detailed interviews with policyholders, witnesses, and third parties to gather and verify relevant information.
- Collaborate with teams to improve claims workflows using insights from case outcomes.
- Provide clear and empathetic communication to guide members through the claims process.
Operations Coordinator
Apple Moving
San Antonio, Texas
01.2018 - 01.2023
- Coordinated logistics and scheduling for residential and military relocations, ensuring timely and efficient moves.
- Assisted military members with PCS (Permanent Change of Station) moves, ensuring compliance with regulations.
- Managed customer communication and resolved issues to enhance client satisfaction.
- Tracked shipments, optimized inventory management, and coordinated with warehouse teams.
Education
Bachelor's degree - Data Analytics
Purdue Global
01-2026
Skills
- Conflict Resolution
- Workflow optimization
- Data analysis
- Insurance Laws & Compliance
- Multitasking & Time Management
- CompTIA A Certified
Timeline
Claims Adjuster
USAA
10.2022 - Current
Operations Coordinator
Apple Moving
01.2018 - 01.2023
Bachelor's degree - Data Analytics
Purdue Global
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