Summary
Overview
Work History
Education
Skills
Timeline
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Sebastian Reeve

Sanford,Florida

Summary

Motivated and reliable professional seeking opportunity with reputable company to build successful career. Thrives in high-pressure situations and excels at meeting tight deadlines. Exceptional communication and organizational skills ensure seamless collaboration with colleagues and clients. Backed by solid background in customer service, brings positive and enthusiastic demeanor to every interaction. Proficient in typing and adept at multitasking, well-equipped to handle diverse responsibilities efficiently.

Overview

13
13
years of professional experience

Work History

Produce Clerk

Publix
02.2020 - Current
  • Assist with daily management of department as contender and finalist for management.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.

Logistics account executive

Total Quality Logistics Inc.
04.2019 - 02.2020
  • Acquired in-depth understanding of logistics sector starting from scratch
  • Expertly coordinated truck bookings and organized pick-up/delivery schedules for multiple clients including Publix and Wal-mart
  • Consistently used applications like Microsoft Access and Excel in day-to-day operations
  • Drove business growth by attracting new customers to the organization.
  • Prepared detailed reports on account performance, highlighting key achievements and areas for improvement during client meetings.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
  • Developed strong relationships with key clients, ensuring clear communication and meeting their expectations consistently.

Customer Service/Cashier

Publix
02.2013 - 05.2019
  • Performed customer service duties at the front desk and provided bookkeeping assistance in the back office.
  • Oversaw financial transactions involving high-value cash and facilitated secure Western Union transfers
  • Provided excellent customer service while addressing and resolving complaints.
  • Provided exceptional customer service to ensure world-class experience
  • Contributed as a team member in developing a stimulating and wellness-oriented environment.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Electrical apprentice

Bright Future Electric
06.2011 - 08.2011
  • Efficiently performed duties as an electrical apprentice during summer employment, gaining comprehensive understanding of construction techniques, electrical systems, and safety protocols.
  • Performed installations involving different electrical equipment like boxes, wiring, and light fixtures
  • Obtained OSHA certification to meet job requirements.
  • Ensured adherence to safety protocols during electrical troubleshooting to effectively resolve multiple technical issues.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.

Education

Bachelor of Arts - Accounting And Business Management

UCF
Orlando, FL
05.2018

Associate in Arts for business -

Valencia College
Orlando, FL
08.2016

Dual Enrollment FEAT training -

Seminole State College
Sanford, FL
05.2012

Skills

  • Customer Service
  • Strong Work Ethic
  • Microsoft Excel
  • Positive Attitude
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Guest Services
  • Customer Complaint Resolution
  • Product Knowledge

Timeline

Produce Clerk

Publix
02.2020 - Current

Logistics account executive

Total Quality Logistics Inc.
04.2019 - 02.2020

Customer Service/Cashier

Publix
02.2013 - 05.2019

Electrical apprentice

Bright Future Electric
06.2011 - 08.2011

Bachelor of Arts - Accounting And Business Management

UCF

Associate in Arts for business -

Valencia College

Dual Enrollment FEAT training -

Seminole State College

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Sebastian Reeve