Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Sebastian Robledo

Miami

Summary

Dedicated customer service representative with proven skills in problem resolution, time management, and effective communication. Committed to enhancing customer satisfaction and streamlining service processes. Adaptable individual with a versatile background in customer service and logistics. Known for strong communication and problem-solving abilities, contributing to improved customer satisfaction and streamlined operations.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

GPS Trackit
Doral
05.2025 - Current
  • Assisted customers with product inquiries and service issues.
  • Coordinated with technical support to resolve customer concerns promptly.
  • Collaborated with team members to improve customer service procedures.
  • Followed up with customers to ensure service satisfaction and retention.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Produce Clerk

Publix
Doral
02.2024 - 06.2025
  • Stocked produce shelves with fresh fruits and vegetables daily.
  • Ensured product quality by inspecting items for freshness and ripeness.
  • Assisted customers with questions about produce selection and storage.
  • Provided excellent customer service by greeting each customer promptly.
  • Kept accurate records of inventory levels and restocked as needed.

Warehouse Lead

AVI Foodsystems
Doral
11.2024 - 05.2025
  • Supervised daily warehouse operations and coordinated team activities for efficiency.
  • Managed inventory levels and organized stock for timely order fulfillment.
  • Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
  • Implemented process improvements to streamline workflow and reduce delays.

Education

Associate of Arts - Business Administration And Management

Miami Dade College
Miami, FL
06-2026

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Process improvement
  • Communication skills
  • Time management
  • Problem resolution
  • Data entry
  • Tracking complaints
  • Clerical support
  • Multitasking and organization
  • Empathy and patience
  • 10-key
  • Decision-making

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

Animal Welfare Volunteer- Cali, Colombia.

Rescue and rehabilitation of stray cats and dogs supported adoption campaigns and community education initiatives.

Timeline

Customer Service Representative

GPS Trackit
05.2025 - Current

Warehouse Lead

AVI Foodsystems
11.2024 - 05.2025

Produce Clerk

Publix
02.2024 - 06.2025

Associate of Arts - Business Administration And Management

Miami Dade College

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