Sebastian Rodriguez
Springfield,MA
Summary
Dynamic leader with extensive experience in safety regulations and mentorship, demonstrating a proven track record at Curative and other prominent organizations. Successfully spearheaded initiatives that fostered team collaboration and cultural awareness, resulting in improved operational efficiency and compliance. Core competencies include adaptability and effective communication skills, essential for driving staff development. Career aspirations focus on enhancing team dynamics and achieving operational excellence.
Overview
8
8
years of professional experience
Work History
Clinical Outreach Support Staff
Holyoke Health Center
Holyoke, MA
10.2023 - Current
- Provide patient outreach and education on routine vaccines, A1C monitoring, and other health needs, in collaboration with the testing and vaccination clinic team.
- Perform clerical duties such as greeting patients, scheduling visits, checking in patients, and verifying insurance eligibility.
- Communicate with team members to notify them when patients are ready for testing or vaccination, and assist with document management (copying, faxing, scanning, and uploading to the Electronic Health Record).
- Serve as a translator when needed, and verify vaccine series for scheduled vaccination appointments.
Site Lead
Curative
, MA
05.2021 - 12.2022
- Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
- Recruited, hired, trained, and supervised staff, providing ongoing professional development and education, while maintaining high standards of team performance.
- Developed and updated policies and procedures to ensure compliance with HIPAA, benefits administration, and regulatory guidelines, while conducting routine facility inspections to identify and eliminate hazards.
- Conducted routine facility inspections, identifying areas needing improvement, and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
Security Officer
Six Flags
Agawam, MA
03.2017 - 12.2021
- Monitored and patrolled assigned areas within the park to ensure the safety and security of guests, staff, and property.
- Responded to emergencies and incidents promptly, providing assistance as needed, and ensuring a safe environment for all visitors.
- Enforced park rules and regulations, handling guest concerns, or conflicts with professionalism and discretion.
- Collaborated with other security team members and local authorities to maintain a secure and efficient operation of the park.
Public Safety Supervisor
Eastfield Mall
Springfield, MA
06.2017 - 09.2021
- Educated staff members on proper field procedures to enhance public trust in officers, and improve operational efficiency.
- Supervised and managed crowds at high-traffic events, such as vaccination/testing sites, and special events like Malloween, ensuring safety and order.
- Led shift briefings, providing officers with key information about properties to monitor, and individuals of note in the local area.
- Coordinated emergency response by notifying medical personnel of incidents requiring assistance, and supervised a team of 20 employees for effective operations.
Education
High School Diploma -
Springfield Central High School
Springfield, MA05-2018
Skills
- Proficient Bilingual Communicator
- Compliance with Safety Regulations
- Microsoft Office
- Effective Team Collaboration
- Team Leadership
- Proficient in Task Management
- Effective Communication Skills
- Comprehension Proficiency
- Sensitive Information Handling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Clinical Outreach Support Staff
Holyoke Health Center
10.2023 - Current
Site Lead
Curative
05.2021 - 12.2022
Public Safety Supervisor
Eastfield Mall
06.2017 - 09.2021
Security Officer
Six Flags
03.2017 - 12.2021
High School Diploma -
Springfield Central High School
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