Results-driven operations manager with expertise in enhancing client satisfaction and optimizing workflow processes. Proven ability to increase productivity and maintain high-quality standards in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Owner/Operator
Saucedo CNC Signs
Norco, CA
08.2022 - Current
Managed daily operations for CNC sign production, ensuring quality and efficiency.
Oversaw customer inquiries and order processing, enhancing client satisfaction.
Developed and implemented workflow improvements, increasing operational productivity.
Maintained equipment and performed routine maintenance to minimize downtime.
Collaborated with suppliers to source materials, optimizing inventory management.
Clerc
Compass Counseling
Eastvale, CA
01.2024 - 02.2026
Processed client intake forms, ensuring accuracy and compliance with organizational standards.
Managed appointment scheduling, optimizing counselor availability to improve service delivery.
Assisted in maintaining confidential client records using electronic health record systems.
Coordinated communication between clients and counselors, enhancing relationship management.