Summary
Overview
Work History
Education
Skills
Timeline
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Sebastian Sierra

Miami,FL

Summary

Results-driven sales agent with 8+ years of experience in outbound sales, lead generation, and customer relationship management. Skilled in building and maintaining long-term client relationships. Highly organized and detail-oriented with the ability to manage multiple accounts and projects simultaneously. Committed to delivering tailored solutions to meet client needs.

Overview

8
8
years of professional experience

Work History

Real Estate Expert

Beycome.com
South Miami, FL
08.2022 - 12.2023
  • Expertise in building and maintaining strong relationships with clients, resulting in high customer retention and repeat business.
  • Skilled in addressing customer objections and finding solutions to meet their needs, leading to successful sales outcomes.
  • Utilized effective verbal and written communication skills while working collaboratively with sales teams to engage clients.
  • Strong follow-up skills and persistence in pursuing leads until they convert into sales.

Personal Travel Planner

Oceania Cruises Inc.
Doral, FL
08.2015 - 08.2022
  • Skilled in upselling additional services, such as excursions, dining packages, spa treatments, and insurance, as well as cross-selling related travel products.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Ensuring accuracy in booking details, customer information, and travel arrangements to avoid errors and ensure a smooth customer experience.
  • Commitment to providing exceptional customer service, ensuring clients have a memorable and positive experience
  • Knowledge of travel industry regulations, including documentation requirements, safety protocols, and international travel restrictions.

Education

Associate of Arts - Business

Miami Dade College
Miami, FL
06.2025

High School Diploma -

Sunset Senior High School
Miami, FL
06.2014

Skills

  • Customer Inquiry and Response
  • Appointment Scheduling
  • Client Relationship-Building
  • Safety Practices
  • Persuasive Techniques
  • Lead Follow Up
  • Recruiting clients
  • Salesforce
  • Sales Targeting
  • Account Management
  • Customer Service
  • Cold Calling
  • Customer Billing
  • Detail-Oriented
  • Relationship Building
  • Team building and leadership

Timeline

Real Estate Expert

Beycome.com
08.2022 - 12.2023

Personal Travel Planner

Oceania Cruises Inc.
08.2015 - 08.2022

Associate of Arts - Business

Miami Dade College

High School Diploma -

Sunset Senior High School
Sebastian Sierra