Sebastian Soto
Glen Burnie,MD
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Restaurant Waiter
IHOP
Glen Burnie, MD
01.2025 - Current
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Customer Service Representative
Walmart
Pasadena, Maryland
02.2018 - 09.2020
- Assisted customers with product inquiries and service requests.
- Resolved issues through effective communication and problem-solving skills.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance store operations and customer experiences.
Education
Old Mill High School
Millersville, MDSkills
- Personal hygiene
- Reliability and punctuality
- Basic math
- Service prioritization
- Professional appearance
- Calm demeanor
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant Waiter
IHOP
01.2025 - Current
Customer Service Representative
Walmart
02.2018 - 09.2020
Old Mill High School