Jackson Mueller
Saint Joseph,MO
Summary
Dedicated professional with strong customer service and communication skills. Experienced in managing customer interactions and resolving issues promptly, ensuring exceptional dining experiences. Extremely personable, eager, and always ready to grow and learn. Old-souled, huge people person.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Darden Restaurant Group
Saint Joseph, Missouri
12.2022 - Current
- Provided excellent customer service during busy dining hours.
- Took customer orders accurately and efficiently using restaurant systems.
- Assisted in setting up and clearing tables before and after service.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Responded promptly to customer inquiries and special requests.
- Recommended menu items to enhance the dining experience for guests.
- Handled cash transactions and processed payments accurately at the register.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Resolved customer complaints in a polite manner according to company policy.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Checked on guests during meals to ensure satisfaction with each course.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Greeted customers, provided menus and answered questions about menu items.
- Provided exceptional service to high volume of daily customers.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
Online Personal Shopper
Walmart
Lawrence, Kansas
05.2022 - 12.2022
- Curated personalized shopping lists based on customer preferences and needs.
- Assisted customers with product selection through online communication platforms.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Participated in care coordination conferences and staff meetings to improve skills set.
Online Personal Shopper
Walmart
Bismarck, North Dakota
07.2021 - 02.2022
- Curated personalized shopping lists based on customer preferences and needs.
- Assisted customers with product selection through online communication platforms.
- Researched and compared products to provide informed recommendations to clients.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Hospitality Worker
Texas Roadhouse
Bismarck, North Dakota
03.2021 - 12.2021
- Administered alcohol service exclusively for guests aged 21 and over.
- Minimized guest risks by adhering to strict sanitizing protocols for various areas.
- Managed reservations for dining guests, ensuring optimal seating arrangements.
- Coordinated special events, including banquets and corporate functions, per guest specifications.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier
Walmart
Mandan, North Dakota
08.2020 - 12.2020
- Efficiently processed customer transactions at busy retail location to reduce wait times.
- Provided assistance with product inquiries and service requests to improve customer satisfaction.
- Accurately operated cash register, handling various payment methods including cash, check, and cards.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer questions regarding store policies and procedures to enhance understanding.
- Balanced daily transactions on computerized point-of-sale system to maintain accuracy.
- Discounted purchases by scanning and redeeming coupons to facilitate savings for customers.
- Helped customers locate specific products while offering informed product advice.
Server/Drive-Thru Cashier
The woodhouse
Bismarck, North Dakota
03.2020 - 08.2020
- Delivered exceptional customer service in a fast-paced dining environment.
- Took accurate orders and communicated them efficiently to kitchen staff.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in setup and breakdown of restaurant for events and busy hours.
- Coordinated with team members to ensure seamless table service during peak hours.
- Handled cash transactions and processed payments accurately at register.
- Resolved customer inquiries and complaints to improve dining experience.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2022
Skills
- Conflict management
- Problem solving
- Order taking
- Effective communication
- Upselling techniques
- Food safety practices
- Customer interaction
- Table service
- Cross-selling and upselling
- Food service delivery
- Allergy awareness
- Food preparation knowledge
- Cleanliness
- Food hygiene
- Courteous demeanor
- Service quality
- Personal hygiene
- Problem-solving
- Basic math
- Food service etiquette
- Quality control
Accomplishments
- May 2025 employee of the month
Affiliations
- knowledgeable in cars and airplanes.
- artist
- weather knowledge
Certification
- two semesters of auto technology
Timeline
Restaurant Waiter
Darden Restaurant Group
12.2022 - Current
Online Personal Shopper
Walmart
05.2022 - 12.2022
Online Personal Shopper
Walmart
07.2021 - 02.2022
Hospitality Worker
Texas Roadhouse
03.2021 - 12.2021
Cashier
Walmart
08.2020 - 12.2020
Server/Drive-Thru Cashier
The woodhouse
03.2020 - 08.2020
High School Diploma -
Penn Foster Career School