Summary
Overview
Work History
Education
Skills
Timeline
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Sebastian Valdez

Orlando,FL

Summary

Proven Real Estate Agent at Anthony Joseph Realty with a track record of exceeding customer expectations through skilled negotiations and exceptional customer service. Demonstrates strong organizational abilities and teamwork, excelling in high-pressure environments. Fluent in Spanish, adept at problem-solving, and committed to professional excellence.

Overview

6
6
years of professional experience

Work History

Real Estate Agent

Anthony Joseph Realty
01.2020 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

Customer Service Representative

Westgate Resorts Orlando
03.2019 - 01.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Security Officer

Westgate Resorts
01.2019 - 03.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

High School Diploma -

Colonial High School
Orlando, FL
06.2014

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly Professional
  • Negotiation
  • Fluent in Spanish
  • Customer Service

Timeline

Real Estate Agent

Anthony Joseph Realty
01.2020 - Current

Customer Service Representative

Westgate Resorts Orlando
03.2019 - 01.2020

Security Officer

Westgate Resorts
01.2019 - 03.2019

High School Diploma -

Colonial High School

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Sebastian Valdez