Sebastian Zavala
Chaparral
Summary
Experienced in deployed services, I have gained valuable insights into border patrol operations. Responsible for ensuring detainee well-being by providing essential necessities such as water, food, and clean clothes. Additionally, maintained a safe environment and ensured access to showers. Service-focused food service worker known for dependability and willingness to assist others. Excels in setting up, cleaning, and organizing various spaces. Adept at handling support tasks and directly interacting with customers. People-oriented Team Leader with a successful track record in performance monitoring, task delegation, and team motivation. Expertise in managing daily operations and facilitating clear communication within the team. Collaborative and resourceful approach to identifying needs and delivering innovative solutions.
Also have secret clearance to work in federal government jobs
Experienced with maintaining security and order in detention facilities. Utilizes strong communication and conflict resolution skills to ensure safety of detainees and staff. Track record of effectively managing high-pressure situations and adapting to dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Porter
Deployed Services
El Paso, TX
02.2023 - 10.2025
- Passing out food and snacks to detainees.
- Promoted to Zone Supervisor for porters.
- Followed company uniform, performance, and security policies with every job.
- Checked expiration dates on food items prior to stocking shelves.
- I walked the property and grounds, picking up trash and debris to maintain curb appeal.
- Led team meetings focused on policy updates and best practices, fostering a culture of continuous improvement.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Maintained an inventory of necessary supplies.
- Communicated with coworkers and managers about completed duties.
- Monitored premises to deter and detect security breaches.
- Conducted regular patrols to ensure safety of personnel and property.
- Trained new security staff on policies, procedures, and emergency response techniques.
- Developed incident reports detailing observations and actions taken during shifts.
- Evaluated security systems and recommended improvements to enhance operational efficiency.
- Managed intake and release processes, verifying documentation and maintaining accurate records.
- Conducted regular inspections of facilities and equipment, ensuring adherence to safety protocols.
- Supervised inmate activities to maintain safety and security within detention facility.
- Processed inmates by taking photographs and fingerprints.
- Responded promptly to emergency situations and provided medical aid.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Assisted with moving and transporting equipment within facility, ensuring timely delivery and setup.
- Maintained cleanliness and organization of common areas, enhancing overall facility presentation.
Team Leader
Paper Piper Pizza
El Paso, TX
03.2021 - 01.2023
- Cleaning tables and washing dishes, I also worked in the oven.
- Promoted to the game room.
- Ensured compliance with all safety regulations in the workplace.
- Managed budgeting responsibilities, including forecasting expenses, tracking spending, and preparing reports for upper management.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Maintained daily inventory to facilitate successful material distribution.
- Making sure every game in the game room is working properly.
- Making sure every morning before opening that the games are working fine, and that the game room is cleaned up and ready for opening.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Busser
Paper Piper Pizza
El Paso, TX
03.2021 - 01.2023
- Wiped down and cleaned chairs, booths, and high chairs.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- I took the initiative to help others whenever necessary.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Replenished napkins, condiments, silverware and glassware as needed.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Greeted customers and answered questions about menu items.
- Bussed and reset tables in an orderly fashion.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Adhered to sanitation guidelines when handling food and beverage items.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Stocked customer service stations with paper products or beverage preparation items.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reset and cleaned tables quickly to prepare for new customers.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
Education
High School Diploma -
Chaparral High School
Chaparral, NM05.2021
Skills
- OSHA Regulations
- Facility Cleaning
- Customer Service
- Site Inspections
- Clean Driving Record
- Inventory Maintenance
- Performance Improvement
- Supply Management
- Interpersonal Skills
- Safety and Security
- Hand Tool Knowledge
- Safety Awareness
- Strong Work Ethic
- Building Supervision
- Problem-Solving
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- Headcounts
- Security procedures
- Inmate supervision
- Inmate monitoring
- Report preparation
- Disturbance management
- Security and sanitation checks
- System recordkeeping
- Record maintenance
- Prisoner escort
- Inmate escorting
- Safety and security
- First aid certification
Certification
- [Area of expertise] Licen
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Porter
Deployed Services
02.2023 - 10.2025
Team Leader
Paper Piper Pizza
03.2021 - 01.2023
Busser
Paper Piper Pizza
03.2021 - 01.2023
High School Diploma -
Chaparral High School