Sebastien jean
Bridgeport,CT
Summary
Dynamic and dependable professional with a proven track record at Tech-savvy Sales Consultant at AT&T with experience in promoting 5G, IoT, and software-driven communication solutions. Strong record of surpassing sales targets, optimizing customer satisfaction, and providing tailored tech recommendations. Adept at translating complex features into clear value for clients
Amazon, excelling in timely package delivery and customer communication. Skilled in problem-solving and teamwork, I consistently enhanced route efficiency and customer satisfaction, contributing to improved service quality and reliability. Valid driver's license and a positive attitude drive my commitment to excellence.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Amazon
10.2021 - Current
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Navigated routes using GPS technology to optimize delivery times.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Communicated effectively with customers to address inquiries and resolve issues.
- Collaborated with team members to improve route planning and efficiency.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Sales Associate
ATT
03.2023 - 10.2023
- Assisted customers in selecting products, enhancing overall shopping experience.
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
- Collaborated with team members to achieve sales targets and improve store performance.
- Maintained knowledge of current promotions, products, and services for effective recommendations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Medical Assistant
Lincoln Tech
Shelton, CT06-2022
High School Diploma -
Warren Harding H.S
Bridgeport, CT06-2018
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Problem-solving
- Punctual and reliable
- Complex Problem-solving
- Quality assurance
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Sales Associate
ATT
03.2023 - 10.2023
Delivery Driver
Amazon
10.2021 - Current
Medical Assistant
Lincoln Tech
High School Diploma -
Warren Harding H.S