Sebele Terefe
San Antonio,TX
Summary
Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Medio Creek Business Park
San Antonio, TX
02.2021 - 05.2025
- Resolved customer complaints promptly and efficiently.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed positive relationships with customers through friendly interactions.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Caregiver
Always Best Care
San Antonio, TX
03.2018 - 05.2022
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
Education
High School Diploma -
Adama High School
Nazareth , Ethiopia 06-2002
Skills
- Health monitoring
- Time management
- Problem solving
- Customer service
- Patient care
Timeline
Customer Service Representative
Medio Creek Business Park
02.2021 - 05.2025
Caregiver
Always Best Care
03.2018 - 05.2022
High School Diploma -
Adama High School
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