SEBNEM UYANIK
Fort Lee,NJ
Summary
Experienced logistics and operations professional with a strong background in business administration and a proven track record in the freight and logistics industry. Skilled in customer relationship building, strategic planning, and team supervision. Demonstrated ability to increase sales, reduce costs, and enhance operational efficiency in high-pressure environments. Fluent in English and Turkish, with extensive experience in international logistics and supply chain management. Proven ability to manage multiple accounts, develop effective marketing strategies, and optimize resource planning and allocation. Proficient in problem-solving, multidisciplinary collaboration, and employee training, with a commitment to achieving organizational goals and ensuring customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Falcon Global Freight LLC
06.2024 - Current
- Maintain and expand carrier relationships, coordinated releases and entry processing for ocean and air shipments, including U.S. customs and /or freight releases, arranges for final delivery after release.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
Drayage & Warehouse & Operations Supervisor
Merkay LLC | Little Falls, NJ
08.2023 - 05.2024
- Coordinated drayage operations to ensure efficient cargo transportation processes.
- Supported warehouse operations, including inventory management, stock tracking, and material flow optimization.
- Assisted in daily operations by overseeing loading, unloading, and timely delivery processes.
- Collaborated with teams on transportation planning and logistics coordination to enhance operational efficiency.
Container Operations Supervisor
Quickload | Miami, Florida
01.2021 - 03.2023
- Increased annual sales 19% by fostering customer rapport.
- Built strong relationships with couriers and freight forwards, negotiating rates that led to 15% reduction in shipping cost,
- Increased efficiency and effectively supervised 7 team members to ensure optimal productivity.
- Served as primary liaison between clients, operations, and sales department.
- Coordinated daily administrative operations including Container, Warehouse and LTL .
- Performed full account management of 54 clients in trucking industry for 7 months .
- Developed and implemented effective marketing strategies and activities, directly increasing sales by 36% .
- Coordinated with Freight Forwarder and Carrier to ensure orders were fulfilled and dispatched within specified time frames .
- Maintained effective and on-schedule delivery of Warehouse, Container and LTL Operations, identifying, and selecting optimal shipping methods to meet targets.
Land Freight Assistant Specialist
Ekol Logistics
12.2018 - 12.2021
- Completion of necessary document checks and system processes at vehicle entrance and exit
- Providing the necessary operational planning and organization
- Planning and coordinating the operation on the basis of route/vehicle in vehicle loading and unloading
- Vehicle download and loading operations are carried out without any damage, completely and quickly
- Follow-up of daily operational processes
- Preparation of periodic weekly reports
- Ensuring that customer expectations are fulfilled in a timely and appropriate manner.
Education
Bachelor's Degree - Business Administration
Istanbul Arel University
Istanbul, Turkey02-2018
Skills
- Strong communication skills
- Problem solving
- Relationship building
- Multidisciplinary collaboration
- Freight and logistics expertise
- High-pressure environments
- Resource planning and allocation
- Employee training
Certification
- 08/09/17, Google Digital Workshop - Digital Marketing Certificate Program
- 02/18/17, Academy of Platform - Applied Foreign Trade Training 05/14/18,
- English Course: ILAC / International Language Academy Of Canada, Vancouver - 28 Weeks- Pre Advanced
- 05/2020, Tuvsud Education - Risk and opportunity assessment within the scope of management systems
- 04/2020, Supply Chain Management: A Decision-Making Framework - Université catholique de Louvain- Edx.org
Timeline
Operations Supervisor
Falcon Global Freight LLC
06.2024 - Current
Drayage & Warehouse & Operations Supervisor
Merkay LLC | Little Falls, NJ
08.2023 - 05.2024
Container Operations Supervisor
Quickload | Miami, Florida
01.2021 - 03.2023
Land Freight Assistant Specialist
Ekol Logistics
12.2018 - 12.2021
Bachelor's Degree - Business Administration
Istanbul Arel University
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