Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sebra Owens

Nashville,TN

Summary


Medical billing professional with strong focus on accuracy and efficiency in processing healthcare claims. Demonstrates thorough understanding of insurance guidelines and billing procedures. A reliable team player who adapts to changing needs and is committed to achieving optimal results through collaboration and attention to detail.

Overview

29
29
years of professional experience

Work History

Medical Biller

MBA, Inc
Nashville,TN
05.1996 - Current
  • Conducted regular audits of billing records to ensure accuracy and completeness, enhancing overall financial performance for the practice.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Filed and updated patient information and medical records.
  • Delivered timely and accurate charge submissions.
  • Posted payments and collections on regular basis.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Adhered to established standards to safeguard patients' health information.

Dental Office Manager

VUMC
Nashville, TN
04.2018 - 04.2020
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.

Revenue Analyst

VUMC
Nashville, TN
04.2012 - 04.2018
  • Increased revenue by identifying and analyzing trends, monitoring performance, and implementing effective pricing strategies.
  • Identified potential risks to achieving revenue targets by proactively monitoring industry developments such as regulatory changes or emerging competitors.
  • Developed financial models to assess potential investments and identify potential risks.
  • Assisted in preparation of presentations, data tables and other documents for investor meetings.

Revenue Cycle Specialist

Comprehensive Pain Specialist
Gallatin, TN
04.2006 - 10.2009
  • Balanced and reconciled accounts.
  • Identified and resolved payment issues between patients and providers.
  • Assisted patients in understanding complex billing statements, leading to increased trust between patients and healthcare providers.
  • Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
  • Provided regular updates on billing status to upper management through detailed reports.

Education

High School Diploma -

Father Ryan High
Nashville
01-1981

Skills

  • Insurance claims
  • Medical billing
  • Insurance billing
  • Electronic claims
  • HIPAA compliance
  • Insurance verification
  • CPT knowledge
  • Billing and collection procedures
  • Patient billing
  • Customer service
  • Accounts receivable

Timeline

Dental Office Manager

VUMC
04.2018 - 04.2020

Revenue Analyst

VUMC
04.2012 - 04.2018

Revenue Cycle Specialist

Comprehensive Pain Specialist
04.2006 - 10.2009

Medical Biller

MBA, Inc
05.1996 - Current

High School Diploma -

Father Ryan High

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Sebra Owens