Secilia Adams
Louisville,Kentucky
Summary
Adept at orchestrating seamless operations in customer service and quality control, I used my strong organizational skills and efficient keyboarding techniques at Chewy Pharmacy to enhance customer satisfaction and operational efficiency. My leadership as a Quality Control Lead at eBay enterprise (Radial) underscored my ability to build client relationships and ensure inventory accuracy, showcasing a blend of meticulous attention to detail and sincere customer support.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Chewy Pharmacy
Louisville, KY
03.2021 - Current
- Company Overview: Customer Service, Healthcare, Pharmacy, Email Representative.
- Accurately fill orders, including the selection of the correct medication, counting the medication quantity, and labeling vials/packaging.
- Assist pharmacists in the medication dispensary task, as needed.
- Utilize computers to research order information and details.
- Contact customers via phone or email regarding prescription status.
- Customer Service, Healthcare, Pharmacy, Email, Representative.
Quality Control Lead
eBay enterprise (Radial)
07.2016 - 03.2021
- Company Overview: Quality Control Lead
- Attention to detail as well as time-managing skills
- Guide my team on top priority items to resolve at the start of shift
- Receive and count inbound freight and store in assigned locations
- Complete inventory cycle counts to verify inventory accuracy
- Quality Control Lead
Education
High School Diploma -
Fairdale High School
05.2013
Skills
- Strong Organizational Proficiency
- Order entry
- Efficient Keyboarding Techniques
- Phone etiquette
- Enthusiastic
- Telephone reception
- Sincere
- Knowledge-seeking
- Order problem solving
- Customer support
- Client relationship building
- Data entry proficiency
Timeline
Pharmacy Technician
Chewy Pharmacy
03.2021 - Current
Quality Control Lead
eBay enterprise (Radial)
07.2016 - 03.2021
High School Diploma -
Fairdale High School
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