Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trisha Secretaria

Queens

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Transporter

Golden Gate Rehabilitation & Health Care Center
02.2024 - Current
  • Verifying patient identity correctly and getting all paperwork needed before transporting.
  • Assisting and helping patients in and out of the facility to their doctor’s appointment.
  • Reporting back information from the doctor’s appointment regarding the patient’s progress and needs to the supervisor or the nurse in charge on the floor.
  • Watching at least 15 fall risk residents in a dayroom, preventing them from getting into accidents or unpleasant situations.
  • Helping them with recreation activities.
  • Filing and obtaining old charts, history, paper works and data for the Medical Records Department.
  • Calling to schedule an appointment for the residents and setting up transportation through MAS.
  • Helped in staffing, made all the transporter’s schedule for a few weeks.
  • Doing 1:1 with a resident providing care, assistance, and safety for them.

Cashier

Aldo
08.2023 - 02.2025
  • Managed customer checkout process in the POS, cash handling, and closing and balancing procedures.
  • Assisted and engaged 100 daily customers in a positive and approachable manner to optimize and exceed customer’s satisfaction and experience.
  • Recognizing and supporting team goals by Upselling techniques raising our QPIs in shoe care by 5%.
  • Minimizing wait time and helping customer concerns and resolving issues promptly.
  • Packing items, scanning, and labeling them for recall to be sent out to other stores.
  • Helped in organizing and filling the new sequence change for visual merchandise.
  • Submitting, labeling, and packing online orders.

Sales Associate

Her Name Was
08.2019 - 03.2020
  • Greeted and assisted 50 customers daily.
  • Processed transactions accurately.
  • Improved customer satisfaction through effective communication and service.

Education

Bachelor of Science - Health Science

College of Staten Island
05.2021

Skills

  • Customer rapport
  • Computer literacy
  • Attention to detail
  • Adaptability and flexibility
  • Team collaboration
  • Customer service
  • Work ethic and integrity
  • Upselling and cross selling

Timeline

Transporter

Golden Gate Rehabilitation & Health Care Center
02.2024 - Current

Cashier

Aldo
08.2023 - 02.2025

Sales Associate

Her Name Was
08.2019 - 03.2020

Bachelor of Science - Health Science

College of Staten Island

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