Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Secunda Starr

Stow,OH

Summary

I am passionately seeking a challenging and dynamic opportunity where I can leverage my skills and learn from real-world scenarios. I want to gain hands-on experience to develop my expertise further and contribute to the growth and success of the organization.

Overview

3
3
years of professional experience

Work History

Residential Mentor

Upward Bound Program
05.2023 - Current
  • Ensure the safety and well-being of students, enforce program rules and regulations, and address any behavioral issues while residing in Kent State dormitories
  • Create a positive and inclusive environment among students by organizing team-building and recreational activities
  • Encourage an environment with mutual respect, friendliness, and peer support among students from diverse backgrounds
  • Be Prepared to respond to emergencies, such as medical or student conflicts.

Crew Member Trainer

Raising Cane's Restaurants
Kent, OH
09.2022 - Current
  • Cash Handling, such as processing customer payments and accurately handling cash transactions while maintaining a balanced cash drawer
  • Provide exceptional customer service by greeting customers, accurately taking orders, addressing customer inquiries, and resolving issues promptly
  • Food Preparation: Preparing high-quality chicken tenders with other menu items to Raising Cane's standards.

Receptionist

Kent State University
08.2021 - 12.2022
  • Greet visitors and assist with inquiries related to study abroad programs
  • Answer phone calls, respond to emails, and manage the receptionist area, ensuring a clean and welcoming environment
  • Provide guidance and support to students interested in study abroad opportunities, including accessing resources for funding or scholarships
  • Send reminders to students and staff regarding advising appointments
  • Experience with organizing and prioritizing emails, setting reminders, and scheduling meetings using Microsoft Outlook

Mentor Aiding Peers in Success

Kent State University
08.2022 - 12.2022
  • Assist incoming first-year students in the School of Business with getting familiar with college
  • Provide resources to help students succeed and make connections in college
  • Plan and Host events for students to network and learn more about Kent State resources
  • Assist students in scheduling classes for the semester
  • Scheduling meetings and following up with students.

Academic Coach

Upward Bound Program
Kent, OH
05.2022 - 07.2022
  • Provide academic support to students in various subjects such as math, reading, and entrepreneurship
  • Serves as a mentor and role model for students, providing guidance, encouragement, and support as they navigate their educational journey and develop essential life skills
  • Keep detailed records of student's progress, participation, and attendance during the program.
  • Encouraged positive behavior and provided support for at-risk students.

Education

Bachelor of Business Administration in Entrepreneurship -

Kent State University
Kent, Ohio
12.2023

Skills

  • Adaptability
  • Excellent customer service skills, including handling customers with professionalism
  • Problem-solving and Critical thinking
  • Collaborated effectively with a diverse team to achieve goals on time
  • Attention to detail
  • Proficient in Microsoft Office suite and Google (Word, Excel, PowerPoint, Outlook)
  • Advanced knowledge of Excel formulas and functions (VLOOKUP, PivotTables, Sort)
  • Time Management
  • Effective written and verbal communication skills

Websites

Timeline

Residential Mentor

Upward Bound Program
05.2023 - Current

Crew Member Trainer

Raising Cane's Restaurants
09.2022 - Current

Mentor Aiding Peers in Success

Kent State University
08.2022 - 12.2022

Academic Coach

Upward Bound Program
05.2022 - 07.2022

Receptionist

Kent State University
08.2021 - 12.2022

Bachelor of Business Administration in Entrepreneurship -

Kent State University

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Secunda Starr