Sedef Soonasra
Allentown,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Operations Manager
Ulta Beauty Inc.
Allentown, PA
08.2023 - Current
- Managed scheduling, training and inventory control.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Built strong operational teams to meet process and production demands.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
BRAND OPS SUPERVISOR
Victoria Secret
Staten Island, NY
11.2017 - 12.2022
- Created culture of continuous improvement, inspiring employees to take action to solve problems.
- Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels with products offered.
- Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Education
HIGH SCHOOL DIPLOMA -
Urban Assembly School for Criminal Justice
BACHELOR OF ARTS IN ENGLISH LITERATURE -
College of Staten Island
Skills
- Multitasking
- Sales and marketing
- Merchandise display
- Customer Service
- Marketing
- Staff Training
- Team Leadership
- Inventory Management
Christine Valmy Beauty School
- Completed needed hours for Esthetician course and graduated with honors certificate.
Timeline
Operations Manager
Ulta Beauty Inc.
08.2023 - Current
BRAND OPS SUPERVISOR
Victoria Secret
11.2017 - 12.2022
HIGH SCHOOL DIPLOMA -
Urban Assembly School for Criminal Justice
BACHELOR OF ARTS IN ENGLISH LITERATURE -
College of Staten Island
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