Sedgwick Wertz
Conshohocken,PA
Summary
Result-driven Arborist Assistant at SavATree Mainline branch and a proven track record of exceeding sales goals, including second place in the General Tree Care December Sales Contest, and high performance in secondary. Combines a strong technical background with exceptional customer service to identify new clientele, and drive revenue growth. A proactive problem-solver with strong time-management skills, dedicated to upholding SavATree’s high standards of quality, safety, and maintaining great customer satisfaction.
Overview
20
20
years of professional experience
Work History
Arborist Assistant
SavATree
Conshohocken, Pennsylvania
04.2024 - Current
- Communicated with clients regarding tree care recommendations and services.
- Organized materials and supplies for daily operations effectively, such as work orders for GTC or specialist routes.
- Documented work completed and maintained accurate records for service logs.
- Answered inquiries from clients related to sick, damaged, or hazardous trees and shrubs.
- Managed and ensured the Arborist's calendars, and scheduled all needed visits.
- Developed positive relationships with internal customers through effective communication techniques.
- Scheduled meetings, appointments, and ensure travel time for arborists in between appointments.
- Handled confidential information with discretion and integrity.
- Maintained a positive working relationship with arborists, specialists, the tree crew, and management.
- Handled incoming communications and transferred clients to correct branches when needed.
- Greeted vendors, deliveries, and other guests in a professional manner.
- Signing for deliveries and answering questions, such as where the delivery needs to go.
- Calling and emailing marketing campaigns to new and existing clients for arborists.
- Answer incoming calls, and make outgoing calls to make appointments, change programs, and update accounts for clients.
- Communicating with arborists to ensure changes to clients' accounts are made when needed, and updating notes, such as placing a call sheet to follow up for a future visit.
Bartender
Pizzatime sallon
Conshohocken, PA
02.2023 - Current
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintain a clean and sanitary bar.
- Stocked and restocked my own beer and liquor when needed.
- I'm capable of closing without a bouncer needed, and able to resolve conflict with parton's whether with me or other customer quickly.
- Cleaned and swept floor, and wiped down tables.
- Ensured anyone who seemed not able to drive home safely, had a ride or I provided one for them.
- I am attentive when served each of customers and ensuring they are paced, by keeping a written record of what each person was drinking.
- After each shift I wrote a report of any incidents whether good or bad.
- I ensured when I left all doors were locked, TV's and lights off.
- I know how to open and close bar, setting up my sinks, and filling my own ice.
- I'm able to know how to start and end my register. As well as do payouts when people hit on our gambling machines. Ensuring they are receive the correct amount and all tickets are signed.
- I'm able to check all bills and ensure that they are real and able to be accepted.
- Im able to pour correct amount of liquor needed for each drink, shot, or mixed drink.
- I'm able to keep track of each person's tab, and take credit cards to ensure the tab will be paid, especially at night.
Caregiver
Brittany Rymarowicz
Conshohocken, PA
06.2022 - Current
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- I made him breakfast, lunch, and dinner when asked.
- I clean his recliner and seating area every day.
- Washed dishes, clean out fridge when needed.
- Washed his clothes atleast twice a week, depending on how full the hamper was.
- Planned out meals, trying to make them healthy.
- Assisted his granddaughter in grocery shopping, as well as picking up needed prescription.
- I wipe down all the counters, table, and chairs.
- I mop atleast every Friday or Sunday depending on what he needed Todo that day.
- I help him wash his hair, trim nails, and soak and put lotion on his feet.
- I make sure he takes his morning and night time medication.
- Maintaining the fridge is stocked with drinks easy to open for him to self serve himself for when I'm not there.
- Ensuring he eats some fruits or veggies during the week, and try to limit his unhealthy snacking.
- I clean and straighten his room and empty his portable urinals.
- I've organized his kitchen and gotten rid of old and unneeded things in the household.
- I take out his personal mini trash can, the kitchen and bathroom trash, as well as the recycling.
Phone Girl, Cashier, Waitress,
Pizza Time Saloon
Conshohocken, PA
02.2021 - Current
- Operate cash register, and know how to open and close register.
- Waited on various amount of tables at a time.
- Helped serve and clean up food after parties/events.
- Cleaned own tables with proper disinfectant spray and clean rag.
- Organized and made sure delivery left in an orderly fashion and were delivered on time.
- Opened and closed shop, making sure lights were shut off, money was dropped properly in safe, everyone was out of the shop, and all doors were locked.
- Made sure table condiments were topped off, napkins and sodas were filled.
- Cleaned all the counters, and shelves.
- Organized register and drawers.
- Cleaned and set up all parties and events.
- Covered any or all needed shifts when people went away or were sick.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Verified customer age requirement for alcohol or tobacco purchases.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
Caregiver, Special Needs
Self employed
Conshohocken, PA
03.2006 - Current
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed my brother for changes in physical, emotional, mental or behavioral condition and injuries.
- I've taken care of my little brother since the day we discovered/ he was diagnosed with autism.
- I have ensured he is safe, and always watches, since he does have elopement issues.
- I ensure he eats nutritional meals, and has plenty of drinks throughout the day. Including water if I'm able to sneak that into his cup.
- I take my brother out to the grocery store, special field trips, to ensure he is socializing properly and comfortable around people.
- I provided noise cancelling headphones for when places get too loud for him to handle.
- I make sure he receives his medicine both day and night.
- I make sure he goes to bed at a decent time.
- I watch him closely to make sure he's not having any seizure in which he is prone to have.
- I try to limit his screen and videogames to have him go outside and try to limit any other factors to trigger his seizures.
- I have driven him to school when he wouldn't want to use the bus services provided.
- I have also waken him up and got him ready for school, as well as put him on the bus/van.
- I sit with him during his schooling and help him calm down if he gets frustrated.
- I teach him right from wrong and correct him when he is doing an unacceptable behavior or action.
- I try to make his surroundings comfortable for him and ensure people respect his needs as I do.
Babysitter
Anyone In Need
Conshohocken, PA
11.2019 - 03.2020
- I tended to many children of many wonderful families.
- I've babysat a baby/toddler of about 1-2years old.
- A 9 year boy, and another boy was about 7-8 years old.
- I'm very responsible and attentive to the child's need. Whether parent was there or not.
- I would have fun crafts and educational actives for the children, and try to have somewhat of a healthy snack if able.
- I would take the children on field trips to the park or pool, of course with parents permission.
- Followed all rules given to by parent whether it was bedtime, food, activities, or whatever the parent needed me Todo.
- I've cleaned, done some things needed around the house.
- I've fed, changed diapers, rocked babies to sleep, sang, and told them stories.
- Used organization and time management skills to multitask and keep children on set schedules.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Corrected children when needed and explain the importance of safety, why they needed to stop that current action or behavior.
Cook, Waitress, Cleaner, Cashier.
Carmelo's Pizza
Boyertown, PA
06.2019 - 08.2019
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Sanitized frequented areas and equipment using approved supplies.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Kept bathrooms in clean, functional condition by sanitizing sinks and tidying storage shelves.
- Presented food and beverages to guests at tables.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Replenished food items from inventory and rotated ingredients.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Trained new team members in cash register operation, stock procedures and customer services.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Worked wherever I was needed, 7 days a week, 4-close Monday -Friday. Open to close on the weekends. I've waitress and cooked, as well as clean my own tables. I managed the kitchen, as well as the other employees.
- If the drivers were slammed with deliveries, or when a driver was late. I would walk some close by deliveries when needed.
Education
High School Diploma -
Plymouth White Marsh Highschool
Conshohocken, PA06.2021
Skills
- Ramp certified
- Outstanding customer service
- Balancing the cash register
- Outgoing personality
- Food service
- Employee training
- Cash register operation
- Food preparation
- Health codes compliance
- Organizational ability
- Maintaining a clean bar
- Excellent judgment
- Caring and kind
- Patient
- Fast and efficient
- Hardworking
- Dedicated/loyal
- Serving drinks at right measurements
Timeline
Arborist Assistant
SavATree
04.2024 - Current
Bartender
Pizzatime sallon
02.2023 - Current
Caregiver
Brittany Rymarowicz
06.2022 - Current
Phone Girl, Cashier, Waitress,
Pizza Time Saloon
02.2021 - Current
Babysitter
Anyone In Need
11.2019 - 03.2020
Cook, Waitress, Cleaner, Cashier.
Carmelo's Pizza
06.2019 - 08.2019
Caregiver, Special Needs
Self employed
03.2006 - Current
High School Diploma -
Plymouth White Marsh Highschool