Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sedina Snodgrass

Lancaster,PA

Summary

Highly skilled teller with background in fast-paced, customer-focused environments. Experience resolving complex customer inquiries, improving customer satisfaction levels, and driving overall operational improvements. Strengths include strong communication skills.

Overview

17
17
years of professional experience

Work History

Senior Customer Service Representative / Teller

TRUIST
Lancaster , PA
01.2004 - 02.2021
  • Balanced the cash drawer daily and resolved discrepancies to provide good documentation and management of appropriate funds.
  • Provided customer service by accurately dispersing checks, cash, and documentation to customers.
  • Processed customers' account information, personal information, and documentation, while keeping all information secure and accurate.
  • Kept the branch audit-ready by reviewing tellers, transactions, and documentation. Provided information on corrections and supported tellers.
  • Referred products and educated customers about the products.

Education

High School Diploma -

Penn Manor High School
Millersville, PA
06-2002

Cosmetologists License - Cosmetology

Lancaster County Career And Technology Center
Willow Street, PA
06-2002

Skills

  • Good Customer Service
  • Strong Work Ethic
  • Professionalism and Courtesy
  • Time Managment Skills

Timeline

Senior Customer Service Representative / Teller

TRUIST
01.2004 - 02.2021

High School Diploma -

Penn Manor High School

Cosmetologists License - Cosmetology

Lancaster County Career And Technology Center

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Sedina Snodgrass