Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
3
3
years of professional experience
Work History
Associate Consultant, Technology (Remote)
Ensono
Downers Grove, Illinois
11.2022 - Current
Deliver project support as an SME, ensuring alignment with client technology needs.
Collaborate with teams to assess and address client technology requirements.
Establish testing protocols to validate the functionality of modernized programs.
Analyze issues identified during testing, applying necessary code corrections, and enhancements.
Coordinate solutions with teams to implement process improvements that increased productivity.
Facilitate consultations and mentorship for junior team members.
Manage communications between clients and technical teams to enhance process efficiency.
Participate in post-implementation reviews, identifying further opportunities for improvement.
Sales Advisor
Best Buy
Conway, Arkansas
05.2022 - 11.2022
Facilitated customer assistance with sales orders, returns, and exchanges.
Leveraged expertise to recommend suitable products and services.
Maintained organized merchandise displays and department areas for optimal visibility.
Mainframe Academy Intern (Remote)
Ensono
Downers Grove, Illinois
05.2022 - 08.2022
Developed programs for mainframe systems to enhance functionality.
Maintained optimal mainframe environment to ensure reliability and performance.
Gained expertise in JES2, JES3, JCL, REXX, and COBOL through practical application.
Worked hands-on with mainframe systems to resolve issues effectively.