SE EUN KIM
Gardena,US
Summary
Hardworking, well-informed, and quick-witted. Friendly, adaptable, and driven to constantly improve. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Proficient in MS Office Excellent multi-tasker Customer service Dedicated team player
Overview
16
16
years of professional experience
Work History
Retail Cashier
JAMES SONG
10.2021 - Current
- Counted the cash in the register drawer at the start and end of each shift
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
- Conducted inventory counts by adding each item in stock to the System and documenting the results.
Eligibility Worker
DPSS
11.2022 - 01.2023
- Helped customers by answering their questions and completing their requests.
- Monitored caseloads closely to ensure timely action was taken on all pending applications according to agency guidelines.
- Enhanced client satisfaction by providing efficient and accurate eligibility assessments for various social service programs.
Receptionist
White Plus Dental
12.2018 - 08.2021
- Scheduled and confirmed appointments and meetings
- Make appointments and keep track of them on a calendar
- Provided administrative support to staff members in a fast-paced environment.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Owner
STEW'S MILK MART
01.2008 - 09.2018
- Provide excellent customer service
- Execution of sales strategies
- I'm in charge of day-to-day business operations and transactions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Bachelor of Arts - MUSIC
KYUNGWON UNIVERSITY
Seongnam, South Korea01.1996
Yang-Chung High School
Seoul, South Korea01.1991
Skills
- Customer Service
- Merchandise Stocking
- Order Processing
- Product Upselling
Timeline
Eligibility Worker
DPSS
11.2022 - 01.2023
Retail Cashier
JAMES SONG
10.2021 - Current
Receptionist
White Plus Dental
12.2018 - 08.2021
Owner
STEW'S MILK MART
01.2008 - 09.2018
Bachelor of Arts - MUSIC
KYUNGWON UNIVERSITY
Yang-Chung High School
Similar Profiles
Marcela RosalesMarcela Rosales
Vendor at John Song and James WhiteVendor at John Song and James White
Brody StillBrody Still
Private Guitar Teacher at His Song Music AcademyPrivate Guitar Teacher at His Song Music Academy
Ileah JonesIleah Jones
Registered Dental Assistant at Song DentistryRegistered Dental Assistant at Song Dentistry