SE EUN KIM
Gardena,US
Summary
Hardworking, well-informed, and quick-witted. Friendly, adaptable, and driven to constantly improve. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Proficient in MS Office Excellent multi-tasker Customer service Dedicated team player
Overview
16
16
years of professional experience
Work History
Retail Cashier
JAMES SONG
10.2021 - Current
- Counted the cash in the register drawer at the start and end of each shift
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
- Conducted inventory counts by adding each item in stock to the System and documenting the results.
Eligibility Worker
DPSS
11.2022 - 01.2023
- Helped customers by answering their questions and completing their requests.
- Monitored caseloads closely to ensure timely action was taken on all pending applications according to agency guidelines.
- Enhanced client satisfaction by providing efficient and accurate eligibility assessments for various social service programs.
Receptionist
White Plus Dental
12.2018 - 08.2021
- Scheduled and confirmed appointments and meetings
- Make appointments and keep track of them on a calendar
- Provided administrative support to staff members in a fast-paced environment.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Owner
STEW'S MILK MART
01.2008 - 09.2018
- Provide excellent customer service
- Execution of sales strategies
- I'm in charge of day-to-day business operations and transactions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Bachelor of Arts - MUSIC
KYUNGWON UNIVERSITY
Seongnam, South Korea01.1996
Yang-Chung High School
Seoul, South Korea01.1991
Skills
- Customer Service
- Merchandise Stocking
- Order Processing
- Product Upselling
Timeline
Eligibility Worker
DPSS
11.2022 - 01.2023
Retail Cashier
JAMES SONG
10.2021 - Current
Receptionist
White Plus Dental
12.2018 - 08.2021
Owner
STEW'S MILK MART
01.2008 - 09.2018
Bachelor of Arts - MUSIC
KYUNGWON UNIVERSITY
Yang-Chung High School
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