Sefora Seyoum
Columbus,OH
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
8
8
years of professional experience
Work History
Mental Health Specialist
Nationwide Children Hospital
01.2023 - Current
- Enhanced quality of care for patients through ongoing assessment, monitoring, and adjustment of treatment interventions.
- Reduced patient readmission rates by providing effective crisis intervention and stabilization strategies.
- Facilitated group therapy sessions for improved social skills development and emotional regulation in patients.
- Developed rapport with diverse patient populations, fostering trust and open communication during therapy sessions.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
Waitress
Roosters
04.2019 - 01.2023
- Maintains a safe and healthy work environment by following organization standards and sanitation regulations
- Describe menu items to customers or suggest products that might appeal to them
- Generates revenues by attracting new customers; defining new and expanded services and products
- Order, receive, or stock supplies.
Data Collector
Child Development and Autism Center at Nationwide Childrens Hospital
09.2021 - 08.2022
- Effectively multi tasked and prioritized projects according to need
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner.
Lead Teacher
Communities In School
03.2019 - 05.2021
- Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
- Attendance Tracking
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Fostered student curiosity and interest through creative hands-on activities.
Customer Service Representative
JCPenney Call Center
03.2016 - 07.2018
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Communicate clearly and effectively with participants.
Education
Bachelor of Arts - Psychology
Otterbein College
05.2020
Skills
- Adaptability Expert
- Communication Skills Expert
- Ability to Work Under Pressure Expert
- Effective Time Management Expert
- Crisis Intervention
- Developing Relationships
- Building Rapport
- Trauma-Informed Care
- Mindfulness Practice Promotion
- Emotional Intelligence
Languages
Tigrinya
References
Available upon request.
Timeline
Mental Health Specialist
Nationwide Children Hospital
01.2023 - Current
Data Collector
Child Development and Autism Center at Nationwide Childrens Hospital
09.2021 - 08.2022
Waitress
Roosters
04.2019 - 01.2023
Lead Teacher
Communities In School
03.2019 - 05.2021
Customer Service Representative
JCPenney Call Center
03.2016 - 07.2018
Bachelor of Arts - Psychology
Otterbein College
Similar Profiles
Kiyanni GravesKiyanni Graves
Sales Associate at Nationwide Children HospitalSales Associate at Nationwide Children Hospital
Zoë BourZoë Bour
Mental Health Specialist at Nationwide Children HospitalMental Health Specialist at Nationwide Children Hospital
Alex StankeyAlex Stankey
IS Specialty Applications - Systems Analyst II at Nationwide Children HospitalIS Specialty Applications - Systems Analyst II at Nationwide Children Hospital
NASRA MOHAMEDNASRA MOHAMED
Unit Coordinator at Nationwide Children HospitalUnit Coordinator at Nationwide Children Hospital
Alex GarciaAlex Garcia
Food Runner at Brio Tuscan GrilleFood Runner at Brio Tuscan Grille