Segwedolyn Morgan
Waxahachie,Texas
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Experienced with early childhood education, focusing on creating nurturing and educational environment. Delivers engaging and developmentally appropriate activities that support children's growth. Track record of effective communication with both children and parents, fostering trust and collaboration.
Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Jako Enterprises
06.2024 - Current
- Led daily store operations to optimize customer service and sales performance.
- Trained and mentored staff on product knowledge and customer engagement techniques.
- Developed and implemented inventory management strategies to minimize stock discrepancies.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Store Manager
Rue 21
10.2018 - 05.2024
- Directed daily operations, ensuring optimal store performance and customer satisfaction.
- Led staff training programs, enhancing team skills and promoting a positive work environment.
- Developed sales strategies that increased revenue through effective merchandising techniques.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Conducted performance reviews, providing constructive feedback to support employee growth and development.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Print/Inspector Packer
Dart Containers
08.2017 - 05.2022
- Conducted thorough inspections to ensure product quality and compliance with safety standards.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Trained new staff on inspection techniques and quality assurance process.
- Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.
Daycare Teacher
Stay-N-Play Learning Center
04.2014 - 08.2017
- Developed and implemented engaging curricula that fostered emotional and social development in children.
- Led classroom activities, ensuring a safe and nurturing environment for diverse age groups.
- Collaborated with parents to provide tailored support for children's individual needs.
- Evaluated children's progress through assessments, adjusting lesson plans as necessary for optimal learning outcomes.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Machine Operator
Russell Stovers Candies
08.2012 - 09.2013
- Operated and maintained production machinery to ensure efficient candy manufacturing processes.
- Monitored equipment for proper functioning, promptly addressing issues to minimize downtime.
- Collaborated with team members to optimize workflow and enhance overall production efficiency.
- Conducted quality checks to verify product consistency and adherence to safety standards.
- Trained new operators on equipment use, safety protocols, and best practices in production.
- Implemented process improvements that reduced waste and enhanced product quality.
Substitute Teacher
Kerens ISD
08.2010 - 05.2012
- Follow classroom plans left by class teacher to continue student education and reinforce core concepts.
- Implemented lesson plans to facilitate student learning in diverse classroom environments.
- Adapted teaching methods to meet individual student needs and learning styles effectively.
- Collaborated with regular educators to ensure continuity of instruction and classroom management.
- Designed engaging activities that promoted student participation and critical thinking skills.
- Maintained a positive classroom atmosphere to foster student engagement and motivation.
- Developed strategies for managing classroom behavior, ensuring a conducive learning environment for all students.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Vinyl Supervisor
Jeld-Wen Window Division
01.2006 - 09.2009
- Oversaw daily warehouse operations, ensuring compliance with safety regulations and company policies.
- Trained and mentored staff on efficient handling of inventory and equipment usage.
- Implemented process improvements to enhance workflow efficiency and reduce operational delays.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Supervised warehouse operations by managing employees during shifts.
Education
High School Diploma -
Kerens High School
Kerens, TX05-2004
Skills
- Analytical problem-solving
- Customer experience
- Customer service and engagement
- Effective time management
- Child safety awareness
- Curriculum development
- Warehouse management
- Strong work ethic
Timeline
Assistant Store Manager
Jako Enterprises
06.2024 - Current
Store Manager
Rue 21
10.2018 - 05.2024
Print/Inspector Packer
Dart Containers
08.2017 - 05.2022
Daycare Teacher
Stay-N-Play Learning Center
04.2014 - 08.2017
Machine Operator
Russell Stovers Candies
08.2012 - 09.2013
Substitute Teacher
Kerens ISD
08.2010 - 05.2012
Vinyl Supervisor
Jeld-Wen Window Division
01.2006 - 09.2009
High School Diploma -
Kerens High School
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