Seida Saracevic
Utica,NY
Summary
Accomplished Discharge Planner from Mohawk Valley Health System- Wynn Hospital, adept in healthcare systems navigation and fostering interdisciplinary collaboration. Elevated patient satisfaction through personalized discharge planning and effective care coordination. Mentored new staff, enhancing team skills and knowledge. Proficient in HIPAA compliance and time management, demonstrating a strong ability to multitask and solve problems efficiently. Department of Health SCREEN trained.
Overview
16
16
years of professional experience
Work History
Discharge Planner
Mohawk Valley Health System- Wynn Hospital
07.2019 - Current
- Improved patient satisfaction by carefully evaluating their needs and developing personalized discharge plans.
- Coordinated timely discharges by effectively communicating with physicians, nurses, social workers, and other relevant stakeholders.
- Advocated for patients'' best interests, working closely with healthcare providers to develop appropriate treatment plans and interventions.
- Established strong relationships with community agencies, enabling effective coordination of post-discharge support services.
- Coordinated travel arrangements and contacted family with travel information.
- Provided ongoing training and mentorship to new Discharge Planners, fostering a supportive team environment that promoted knowledge sharing and skill development.
- Evaluated patient progress throughout their hospital stay, adjusting discharge plans accordingly to ensure successful reintegration into the community setting or placement in suitable long-term care facilities when necessary.
- Facilitated timely referrals to alternate levels of care and assisted family or guardian with completion of applications.
Unit Secretary
St. Elizabeth Medical Center
08.2012 - 12.2014
Customer Service Representative
ACS Xerox
03.2009 - 08.2012
Education
Bachelor’s - Social Work
Keuka College
Keuka Park, NY05.2019
Associates - Accounting
Mohawk Valley Community College
Utica, NY05.2009
Skills
- HIPAA Compliance
- Healthcare systems navigation
- Patient support
- Medication Reconciliation
- Community Resources
- Care Coordination
- Discharge Planning
- Interdisciplinary Collaboration
- Home Care Planning
- Problem-Solving
- Time Management
- Multitasking
Languages
Bosnian
Full Professional
Timeline
Discharge Planner
Mohawk Valley Health System- Wynn Hospital
07.2019 - Current
Unit Secretary
St. Elizabeth Medical Center
08.2012 - 12.2014
Customer Service Representative
ACS Xerox
03.2009 - 08.2012
Bachelor’s - Social Work
Keuka College
Associates - Accounting
Mohawk Valley Community College
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