Dynamic professional with strong leadership and communication abilities. Proven track record in fostering trust and building productive relationships with patients, parents, colleagues, and management. Expert in multitasking with meticulous attention to detail. Known for professionalism and excellence in communication to effectively address client and organizational requirements. Authorized to work in the US for any employer
Overview
4
4
years of professional experience
1
1
Certification
Work History
Discharge Planner
Mount Sinai Wellness Center-Dahlonega, GA
Dahlonega, GA
03.2024 - Current
Conducted initial intake interviews with patients to assess needs and initiate care plans
Conducted weekly 30-minute sessions with assigned patients, documenting interactions comprehensively in KIPU system
Evaluated patients effectively to determine discharge planning requirements
Assessed patients' insurance and financial status to facilitate appropriate discharge planning
Utilized strong rapport with patients to mitigate attempts to leave treatment against medical advice (AMA)
Provided weekly updates on treatment progress to family members
Maintained adherence to legal and ethical standards in all aspects of discharge planning
Facilitated referrals to Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) centers as needed
Collaborated with Case Management team, Physicians, Therapists, Financial Team, and Clinical Director to ensure comprehensive discharge preparation.
General Site Manger
Auto Craze Car Wash-Dawsonville, GA
Dawsonville, GA
01.2023 - 02.2024
Managed a team of 6-10 employees, ensuring adherence to daily responsibilities such as vehicle preparation, cleaning tasks, membership sales, and customer interactions
Cultivated relationships with 30-50 daily customers to foster community and enhance customer retention rates
Created monthly schedules to maintain adequate coverage and manage employee timesheets effectively
Fostered a productive and supportive work environment by building rapport with employees and facilitating open communication
Delegated daily cleaning tasks to maintain site cleanliness, including pressure washing the parking lot, acid washing tunnel walls, trash removal, and using a leaf blower for sweeping.
Youth Soccer Coach
UFA-Dawsonville, GA
Dawsonville, GA
08.2021 - 07.2023
Residential Assistant Lead
Mount Sinai Wellness Center-Dahlonega, GA
Dahlonega, GA
02.2020 - 11.2022
Guided clients through their addiction recovery journey with empathetic support, active listening, encouragement, accountability, and engaging activities such as sports and fishing
Managed daily operations and ensured adherence to policies at the men's facility, including logging observations, prioritizing client safety, and liaising with medical staff (doctors, nurses, therapists) to address client needs
Conducted daily observations of assigned clients, meticulously documenting mood, location throughout the day, social interactions, and medication effectiveness
Implemented intake procedures to maintain a safe, drug-free environment, including robe and luggage searches, and conducted ongoing monitoring of client well-being and behavior
Education
Certified Addiction Counselor -
NAADAC
07-2025
Bachelor of Science - Psychology
University of North Georgia
Dahlonega, GA
05-2025
High School Diploma -
Dawson County High School
Dawsonville, GA
05-2017
Skills
Technical Skills: Word, Excel, PowerPoint, KeyNote
Leadership
Sales
Management
Customer service
Working with people with autism
Organizational skills
Discharge Planning
Family Support
Care Coordination
Insurance knowledge
HIPAA Compliance
Certification
Certified Counselor In Training
CPR Certification
Timeline
Discharge Planner
Mount Sinai Wellness Center-Dahlonega, GA
03.2024 - Current
General Site Manger
Auto Craze Car Wash-Dawsonville, GA
01.2023 - 02.2024
Youth Soccer Coach
UFA-Dawsonville, GA
08.2021 - 07.2023
Residential Assistant Lead
Mount Sinai Wellness Center-Dahlonega, GA
02.2020 - 11.2022
Certified Addiction Counselor -
NAADAC
Bachelor of Science - Psychology
University of North Georgia
High School Diploma -
Dawson County High School
Certified Counselor In Training
CPR Certification
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