sejal fnu
california,United States
Summary
Cashier and customer service professional with two years of experience in optimizing processes and enhancing customer satisfaction. Demonstrates expertise in team leadership, quality control, and cross-department collaboration, resulting in improved efficiency and sustainability. Committed to applying skills in inventory management and customer retention to deliver exceptional service and innovative solutions in a dynamic environment.
Enthusiastic professional seeking to leverage experience in promoting companies in positive way and developing mass communications messages. Passionate for devising promotional and informational messages to build brand image, inform general public of promotions and initiatives and influence targeted audiences. Astute in utilizing metrics to monitor campaign results.
Overview
3
3
years of professional experience
Work History
Learning Ambassador
Amazon
Visalia, California
09.2024 - Current
- Assisted faculty in creating course materials and activities that support learning objectives.
- Conducted one-on-one or group tutorials for students who needed extra help with assignments.
- Monitored student progress throughout the semester, providing feedback as needed.
Packaging
Amazon
Fresno, CA
12.2023 - 09.2024
- Managed packaging operations, reducing waste by 12% through process optimization
- Led a team to improve packaging efficiency, achieving a 15% increase in productivity
- Implemented quality control measures, resulting in a 9% decrease in material defects
- Streamlined packaging workflow, enhancing overall output and meeting tight deadlines
- Coordinated cross-department efforts to ensure timely delivery of packaging solutions
- Streamlined packaging processes, reducing turnaround time and enhancing efficiency
- Implemented cost-saving measures, resulting in substantial savings for the company
- Meticulously inspected and packaged products, ensuring quality standards were consistently met
- Maintained accurate inventory records, minimizing discrepancies
- Proposed and implemented innovative packaging solutions, reducing material waste and improving sustainability
- Collaborated with team to optimize workflow
Cashier
Texas Chicken and Burger
New York City
03.2022 - 11.2023
- Processed transactions efficiently, enhancing customer satisfaction and reducing wait times
- Managed daily cash flow, ensuring accurate financial reporting and accountability
- Resolved customer inquiries, fostering a welcoming environment and repeat business
- Trained new staff, contributing to team productivity and seamless operations
- Managed cash transactions and customer service at Texas Chicken and Burger
- Ensured accurate orders, maintained cleanliness, and fostered positive dining experiences
- Streamlined order processing, reducing wait times and enhancing customer satisfaction
- Consistently met sales targets and contributed to team performance goals
- Worked seamlessly with kitchen staff to ensure timely order fulfillment
- Assisted in training new team members, promoting a cohesive work environment
- Maintained meticulous cash handling procedures, ensuring accurate transactions and balancing of registers
- Adhered to food safety standards and company policies
Education
hicksville high school
Skills
- Team Leadership
- Process Optimization
- Quality Control
- Inventory Management
- Customer Retention
- Cross-Department Collaboration
- Sustainability Practices
Languages
- English, Skillful
- Hindi, Expert
- Spanish, Beginner
Timeline
Learning Ambassador
Amazon
09.2024 - Current
Packaging
Amazon
12.2023 - 09.2024
Cashier
Texas Chicken and Burger
03.2022 - 11.2023
hicksville high school