SEJAL JAGIRDAR
CASSELBERRY,FLORIDA
Summary
Relationship-driven professional with a strong background in strategic partnerships, stakeholder engagement, and mission-aligned outreach. Proven ability to cultivate long-term relationships, communicate impact, and align organizational initiatives with the passions and priorities of diverse stakeholders. Experienced in exceeding revenue targets, presenting compelling value-based initiatives, and strengthening loyalty through thoughtful stewardship and communication. Passionate about advancing faith-driven missions and connecting supporters with opportunities that create meaningful global impact.
Overview
16
16
years of professional experience
Work History
Customer Solutions Advocate
Southern Home Services
04.2024 - Current
- Develop and execute engagement strategies that increase participation, strengthen long-term partnerships, and improve retention within the membership program.
- Manage and cultivate strategic relationships across 28 partner organizations throughout the Southeast, aligning membership initiatives with partner priorities and organizational growth goals.
- Conduct regular strategic meetings and travel to engage stakeholders, deepen relationships, and expand program participation and loyalty.
- Lead national training for sales personnel, general managers, and corporate onboarding teams to ensure consistent communication of membership value and relationship-building best practices.
- Collaborate closely with executive leadership to align partnership initiatives with broader organizational strategy and growth objectives.
- Maintain ongoing communication with partners to recognize contributions, express appreciation, and reinforce trust and long-term collaboration.
- Contributed $550,306 of $645,417 in membership revenue over the last 12 months as part of a three-person team.
Care Connector
AdventHealth
Altamonte Springs, United States
05.2021 - 04.2024
- Established relationships with physician offices, hospital teams, and patients to further the organization's mission of extending the healing ministry of Christ.
- Collaborated with physicians, hospitalists, nursing staff, and care management teams to promote clear communication and coordinated care delivery.
- Analyzed performance metrics and patient feedback to improve patient and stakeholder experience.
- Documented and communicated in Cerner and EPIC systems to ensure effective coordination and reporting.
Enrollment Specialist
Optimize Health
01.2023 - 04.2024
- Guided patients and caregivers through enrollment processes while delivering clear education, consistent communication, and compassionate support.
- Consistently exceeded enrollment goals through relationship-centered engagement and exceptional service delivery.
- Communicated benefits of remote patient monitoring programs to physicians, patients, and families, increasing participation and stakeholder buy-in.
- Cultivated long-term relationships with physicians and healthcare partners through value-driven initiatives, enhancing patient engagement and program adoption.
- Maintained effective communication to resolve technical and program-related questions, ensuring positive stakeholder experiences and encouraging sustained participation.
- Facilitated remote connections between healthcare providers and patients to improve access to care.
Health Educator & Market Outreach Specialist
Insightec Ltd.
05.2019 - 01.2021
- Delivered educational presentations to physicians, patients, and families on program eligibility, benefits, and treatment outcomes, fostering informed decision-making.
- Built collaborative relationships with physicians, hospitals, and community organizations to increase program referrals and participation.
- Conducted market research and strategic outreach to target prospective audiences, enhancing program awareness and engagement.
- Developed prospect follow-up strategies and communication tools, increasing engagement and facilitating higher intake rates.
- Recruited, trained, and mentored new team members to meet and exceed organizational performance expectations.
- Contributed to the organization's rapid growth leading to Unicorn status.
- Increased revenue of $15 million in 1.5 years
- Remote
Consumer Educator / Patient Relations Coordinator
Strategies Now
Winter Park, United States
11.2017 - 05.2019
- Built trust-based relationships with patients and families navigating complex medical decisions through education, empathy, and consistent communication.
- Guided patients through the entire candidacy process to create a streamlined and supportive experience during life-changing healthcare decisions.
- Managed prospective client relationships through Salesforce CRM, maintaining accurate documentation and timely follow-up communication to enhance client engagement.
- Collaborated with team leadership to develop and implement weekly outreach and engagement initiatives, fostering stronger community connections.
Laboratory Manager / Research Associate
University of Central Florida
Orlando, Florida
09.2010 - 12.2012
- Coordinated laboratory operations and research initiatives, ensuring compliance with study protocols and enhancing overall research integrity.
- Managed staff training and vendor relationships, optimizing laboratory resources to effectively support research programs.
- Collaborated with interdisciplinary teams, presenting research findings to inform ongoing projects and advance scientific understanding.
- Sanford-Burnham Prebys Medical Discovery Institute
Education
Bachelor of Science - Chemistry
University of Central Florida
Skills
- Relationship Cultivation
- Major Stakeholder Engagement
- Strategic Outreach & Partnerships
- Mission-Driven Communication
- Client Stewardship
- Customer Relationship Management
- Presentation & Public Speaking
- Strategic Planning & Collaboration
- Grant Writing and Fundraising
- Strategic Relationship Management
- Campaign Development
- CRM Systems (Salesforce, EPIC, Cerner)
- Qualitative Research & Prospect Identification
Faith And Mission Alignment
Committed to supporting organizations that expand access to education, empower global communities, and strengthen Christian leadership through sustainable partnership and stewardship.
Accomplishments
Recipient of Duke Energy and Science Grant
Affiliations
Worship Team Leader - Northland Church
Timeline
Customer Solutions Advocate
Southern Home Services
04.2024 - Current
Enrollment Specialist
Optimize Health
01.2023 - 04.2024
Care Connector
AdventHealth
05.2021 - 04.2024
Health Educator & Market Outreach Specialist
Insightec Ltd.
05.2019 - 01.2021
Consumer Educator / Patient Relations Coordinator
Strategies Now
11.2017 - 05.2019
Laboratory Manager / Research Associate
University of Central Florida
09.2010 - 12.2012
Bachelor of Science - Chemistry
University of Central Florida