Sejid Sokoli

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.

1. Selling Phones

2. Helping customers pick out the right plan needed for them

3. Upsell more products and services

1. Commercial and residential painting

• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
• Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
• Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.

• Worked with underwriters to fix application problems and resolve issues.
• Evaluated client financial positions and identified most appropriate banking products.
• Conducted thorough analyses of applicants'' financial status, credit, and property evaluations to determine loan feasibility.
• Proactively identified opportunities for cross-selling additional products or services to existing clients.

• Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
• Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
• Established a positive work environment through clear communication, encouragement, and recognition of achievements.

Selling Phones, watches and tablets.

Motivates team members to hit goals and increase sales

• Loaded, unloaded, and moved material to and from storage and production areas.
• Checked packages and merchandise for damage and notified vendors.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Performed general housekeeping and cleaning tasks.

• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.

• Retained excellent client satisfaction ratings through outstanding service delivery.
• Used customer insights to develop innovative sales strategies to increase sales.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.