Experienced housing navigator and facilitator with over 4 years of comprehensive experience in the mental health and substance abuse field. Providing case management, advocacy, educational workshops, and housing services to formerly incarcerated, disabled youth and adults.
Overview
4
4
years of professional experience
Work History
Lead Care Manager
Independent Living Systems, ILS
02.2024 - Current
Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
Collaborated with multidisciplinary teams to provide comprehensive care for residents, addressing physical, emotional, and cognitive needs.
Coordinated appointments with healthcare professionals for routine check-ups or specialized treatments necessary for each resident''s condition.
Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
Conducted regular home visits to evaluate living conditions and provide ongoing support as needed to maintain optimal outcomes for clients in permanent housing placements.
Streamlined case management processes for increased efficiency and effectiveness with thorough documentation practices.
Lead Care Manager
Titanium Health Care
11.2023 - 02.2024
Evaluated employee performance and conveyed constructive feedback to improve skills.
Collaborated with interdisciplinary team of healthcare and social service providers to address the patient needs and create successful treatment plans for diverse acute and chronic conditions through effective intervention and care planning.
Coordinated patient transportation to and from doctors appointments.
Input MediCal billing codes
Conducted mental health assessments
Documented telephonic and in-person encounters
Housing Navigator
WellSpace Health
01.2023 - 11.2023
Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Assessed risk factors of patients and submitted referrals for further services.
Developed partnerships with community organizations to expand services, referrals, and supports.
Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
Assisted patients in accessing housing, financial assistance and other community resources.
Instructor
Passport To Learning
07.2022 - 01.2023
Customized strategies based on individuals' goals and strengths.
Helped clients to identify challenges and set goals.
Modeled positive behavior, good problem-solving skills, emotional regulation, and relationship-building abilities to improve clients' social integration.
Facilitated anger management sessions in person and virtually.
Supported neuro-divergent youth and adults in building multi-faceted skillset to promote independence and self-confidence.
Case Manager
Unity Care Group Inc.
02.2022 - 05.2022
Provided comprehensive, community-based care to caseload of 20 clients in foster care system
Collaborated with external agencies to meet educational and transitional needs of clients.
Developed positive relationships with foster youth to communication and encourage involvement for student growth.
Monitored client progress and reviewed and revised TILP to meet emerging client needs.
Developed and implemented transition services plan to facilitate movement from housing/education program to another.
Youth Advocate
Stars Behavioral Health Group
09.2020 - 02.2022
Successfully managed caseload of 16 clients, supporting them in developing and maintaining support networks by identifying and utilizing community resources and services.
Conducted assessments to determine types of services individuals required.
Developed and facilitated employment readiness and healthy communication workshops.
Completed necessary reports and documentation to maintain thorough, accurate case records.
Education
Bachelor of Arts - Criminal Justice
California State University - Stanislaus
Turlock, CA
01.2019 - 2020.06
Skills
Staff Education and Training
Curriculum Development
Workshop Coordination
Community Outreach and Collaboration
Crisis Intervention
Trauma-Informed Care
Suicide Prevention
Timeline
Lead Care Manager
Independent Living Systems, ILS
02.2024 - Current
Lead Care Manager
Titanium Health Care
11.2023 - 02.2024
Housing Navigator
WellSpace Health
01.2023 - 11.2023
Instructor
Passport To Learning
07.2022 - 01.2023
Case Manager
Unity Care Group Inc.
02.2022 - 05.2022
Youth Advocate
Stars Behavioral Health Group
09.2020 - 02.2022
Bachelor of Arts - Criminal Justice
California State University - Stanislaus
01.2019 - 2020.06
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