Selah Maldonado
Tempe,AZ
Summary
Customer-focused team leader with hands-on experience in store operations, cash management, merchandising, and staff training. Brings added value through social media content, email copy, and brand messaging support, along with a steady approach to service standards and operational efficiency.
Overview
3
3
years of professional experience
Work History
Marketing Executive
AG Jeans
Scottsdale, Arizona
09.2026 - Current
- Drafted email marketing copy for AG Jeans customer promotions and product releases.
- Coordinated social media content for AG Jeans denim and apparel launches.
- Collaborated with design and sales teams on AG Jeans brand messaging.
Key Holder
AG Jeans
Scottsdale, Arizona
09.2026 - Current
- Opened and closed AG Jeans boutique following daily cash and security procedures.
- Trained new associates on AG Jeans service standards and store routines.
- Provided customer service including cashiering, merchandising and restocking shelves.
Certified Trainer / Service Specialist
Raising Cane’s
05.2024 - Current
- Trained new team members to ensure consistent service delivery and adherence to procedures
- Delivered friendly customer service during peak hours, contributing to positive customer experiences
- Assisted management with shift operations and coached team members to enhance operational efficiency
- Supported a fast-paced environment while maintaining quality standards
Store Manager
Zipps Sports Bar
Tempe, Arizona
05.2026 - 09.2026
- Managed daily front-of-house and back-of-house operations at sports bar venue.
- Trained team members on guest service and bar standards.
- Handled customer concerns and resolved service issues professionally.
Key Holder
Buckle
03.2026 - 07.2026
- Managed cash handling procedures, maintaining accuracy during transactions and end-of-day reconciliations.
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service practices and product knowledge.
- Assisted in inventory management, conducting regular stock audits to optimize product availability.
Key Holder
Boot Barn
10.2025 - 01.2026
- Open and close the store while ensuring daily operations run smoothly
- Maintained store standards and security to ensure a safe and welcoming environment for customers
- Supervised and supported team members during shifts to optimize operational efficiency
- Monitored marketing trends and product schedules to tailor store offerings to customer preferences
Server
Village Inn
03.2024 - 05.2024
- Managed multiple tables, providing attentive service to elevate guest experience
- Resolved customer concerns, ensuring accurate orders for enhanced satisfaction
- Organized and maintained clean dining environment, supporting efficient operations
Team Leader
Harkins Cine Grill
05.2023 - 03.2024
- Supervised team members and delegated responsibilities to maintain operational continuity
- Trained new employees to support team integration and strengthen overall performance
- Streamlined daily operations to enhance workflow and elevate customer satisfaction
Education
BBA - Marketing
Arizona State University
Tempe, AZ05-2029
Bachelor of Arts - Film And Video Production
Arizona State University
Tempe, AZ05-2029
Diploma -
Mountain Ridge High School
Glendale, AZ05-2025
Skills
- Social media marketing
- Email marketing
- Content creation
- Copywriting
- Brand messaging
- Marketing Analytics
- Strategic Planning
- Team training
- Effective communicator
- Social media
References
Daniel Dowdle (RL for Thunderbird Cane's)- (623) 238-8279
William Shuttleworth (RL for Lake Pleasant Cane's)- (623) 466-3644
Shannon Conklin (high school mentor and teacher)- (480) 251-6436
Languages
- English
- Spanish
- American Sign Language
Avalibilty
Monday: 3 pm – Close, Tuesday: 10 am – Close, Wednesday: 10 am – Close, Thursday: 10 am – Close, Friday: 3 pm – Close, Saturday: Full availability, Sunday: Full availability
Timeline
Marketing Executive
AG Jeans
09.2026 - Current
Key Holder
AG Jeans
09.2026 - Current
Store Manager
Zipps Sports Bar
05.2026 - 09.2026
Key Holder
Buckle
03.2026 - 07.2026
Key Holder
Boot Barn
10.2025 - 01.2026
Certified Trainer / Service Specialist
Raising Cane’s
05.2024 - Current
Server
Village Inn
03.2024 - 05.2024
Team Leader
Harkins Cine Grill
05.2023 - 03.2024
BBA - Marketing
Arizona State University
Bachelor of Arts - Film And Video Production
Arizona State University
Diploma -
Mountain Ridge High School