Summary
Overview
Work History
Education
Skills
Accomplishments
Reference:
Timeline
Generic

Selamawit Gebru

West Orange

Summary

Compassionate social worker with a strong background in counseling and advocacy. Proven ability to collaborate with multidisciplinary teams to support diverse client needs and enhance access to community resources.

Overview

13
13
years of professional experience

Work History

Ethiopian airline ageny

Choice Logistics
Newark
03.2023 - 09.2023
  • Assisted passengers with check-in procedures and baggage handling.
  • Addressed customer inquiries and resolved issues promptly and effectively.
  • Ensured compliance with airline policies and safety regulations consistently.
  • Responded politely to passenger complaints regarding ticketing and baggage handling.
  • Managed customer complaints efficiently while providing a positive experience for passengers during travel disruptions or emergencies.

Pharmacy Technician

CVS Pharmacy
Summit
02.2017 - 03.2020
  • Processed prescription medications accurately and efficiently.
  • Assisted pharmacists with medication inventory management and organization.
  • Provided customer service by answering questions and addressing concerns.
  • Maintained cleanliness and organization of pharmacy work areas.

Social Worker

America world adoption,
Addis Abeba
07.2010 - 10.2015
  • Conducted individual and group counseling sessions for diverse client populations.
  • Advocated for clients' rights and access to community resources.
  • Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
  • Participated in professional development activities such as seminars, workshops, trainings.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Educated clients about the impact of trauma on mental health and well-being.
  • Provided supportive counseling services for victims of abuse or neglect.
  • Actively advocated for systemic change within organizations that serve vulnerable populations.

Education

Master of Arts - Social Work

Addis Abeba University
Addis Abeba Ethiopia (abroad)
07-2010

Skills

  • Check-in and ticketing procedures
  • Baggage handling and inquiries
  • Compliance assurance
  • Customer relationship management

Accomplishments

  • successful Co-founder of the first of a kind legal domestic adoption in Ethiopia

Reference:

  • Tezita Roro Mob. +1 (973) 8095475

Timeline

Ethiopian airline ageny

Choice Logistics
03.2023 - 09.2023

Pharmacy Technician

CVS Pharmacy
02.2017 - 03.2020

Social Worker

America world adoption,
07.2010 - 10.2015

Master of Arts - Social Work

Addis Abeba University