Selbi Bayramova
Northlake,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Truck Dispatcher
Hally Express Inc
Mount Prospect, IL
10.2023 - Current
- Assigned loads to drivers based on customer requirements and availability.
- Resolved any issues or problems that arose during transport operations.
- Communicated with vendors regarding shipment status updates.
- Managed communication between drivers, customers, and internal teams to resolve any issues or delays.
- Responded to customer messages in regards to delivery issues.
- Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
Dispatcher
Pro Star Freight LLC
Seattle, WA
02.2023 - 07.2023
- Assigned loads to drivers based on customer requirements and availability.
- Resolved any issues or problems that arose during transport operations.
- Ensured all paperwork was completed accurately and in a timely manner.
- Analyzed data such as traffic conditions, road closures or hazardous weather conditions when planning routes for drivers.
- Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
Auto Transportation Broker
Car Mover LLC
Herndon, VA
02.2021 - 07.2023
- Provided professional customer service when dealing with customers at pick-up or delivery locations.
- Scheduled pick-up and delivery appointments with customers.
- Communicated regularly with dispatchers regarding travel times, delays, or other changes in plans.
- Worked with dispatch to update routes and inform customers of delays.
- Kept customers satisfied and loyal by completing timely and accurate deliveries.
- Invoiced and collected money due to settle accounts.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Operations Specialist
Rapid International Transportation
03.2020 - 01.2023
- Resolved disputes between customers and vendors by providing clear explanations of terms and conditions.
- Ensured compliance with regulatory requirements and industry standards.
- Developed reports detailing operational performance, trends, costs, productivity.
- Reviewed existing operations processes for accuracy, timeliness, and adherence to internal guidelines.
- Managed daily operational tasks to ensure company efficiency and productivity.
Education
BBA - International Business
Limkokwing University Of Creative Technology
Cyberjaya Malaysia12-2020
High School Diploma -
Management And Science University
Shah Alam Malaysia08-2016
Skills
- Transportation management systems
- Documentation Management
- Route planning expertise
- Efficient time management
- Stress Tolerance
- Geographical knowledge
- Freight Forwarding
- Documentation and paperwork
- Dispatch of drivers
- Logistics Management
- Transportation Management
- Route Planning
- Oral and written communications
- Relationship Building
Affiliations
- Sport activities
- Drawing
- Healthy cooking
Languages
English
Professional
Turkish
Professional
Russian
Professional
References
References available upon request.
Timeline
Truck Dispatcher
Hally Express Inc
10.2023 - Current
Dispatcher
Pro Star Freight LLC
02.2023 - 07.2023
Auto Transportation Broker
Car Mover LLC
02.2021 - 07.2023
Operations Specialist
Rapid International Transportation
03.2020 - 01.2023
BBA - International Business
Limkokwing University Of Creative Technology
High School Diploma -
Management And Science University
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