SELENA ALVAREZ
Certified Nurse Assistant
Lake Villa,IL
Summary
Efficient and reliable Nurse Assistant with 7 years of experience in skilled nursing settings. Proven history of strong patient care skills with excellent patient evaluation and advocacy. Fantastic attention to detail and multitasking abilities. Motivated to continue to learn and grow as a healthcare professional.
Overview
11
11
years of professional experience
2
2
Certificates
Work History
Certified Nurse Assistant
Village Of Victory Lakes
Lindenhurst, IL
07.2020 - 08.2021
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Obtained client medical history, medication information, symptoms and allergies.
CNA
Greek American Rehabilitation
Wheeling, IL
07.2014 - 07.2020
- Assisted patients with managing basic daily living requirements such as bathing, dressing , and feeding.
- Supported the social and emotional needs of patients by providing caring companionship.
- Applied safety precautions to protect patients and staff from biohazardous materials such as blood-borne pathogens.
- Attended to comfort of patients by adjusting bed settings, completing timely turns, and repositioning individuals with utmost care.
- Documented clinical information in patient medical records daily.
- Responded promptly to symptoms and behavior.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines to patients with limited or no mobility including individuals with partial or total paralysis.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Maintained best-in-class standards for individualized care in an 18-bed unit by continuously checking in with patients and families and quickly providing care.
Waitress
Adobe Gilas
Rosemont, IL
04.2017 - 02.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Inspected dishes and utensils for cleanliness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Stayed up-to-date on menu changes to help customers make food choices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Restaurant Busser
Casa Bonita
Libertyville, IL
07.2010 - 12.2012
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
Education
Certified Nurse Assistant Certificate -
College of Lake County
Grayslake, ILHigh School Diploma -
Round Lake Senior High School
Round Lake, ILSkills
Patient-focused care
Certification
CNA - Certified Nursing Assistant
Timeline
Certified Nurse Assistant
Village Of Victory Lakes
07.2020 - 08.2021
Waitress
Adobe Gilas
04.2017 - 02.2019
CNA
Greek American Rehabilitation
07.2014 - 07.2020
Restaurant Busser
Casa Bonita
07.2010 - 12.2012
Certified Nurse Assistant Certificate -
College of Lake County
High School Diploma -
Round Lake Senior High School
CNA - Certified Nursing Assistant
Basset Liquor License
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