Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Selena Dao

El Cajon,CA

Summary

Marketing support professional with expertise in community outreach and social media for senior living. Skilled in creating engaging content and coordinating cross-departmental efforts to enhance admissions. Strong knowledge of the Assisted Living Waiver, and committed to improving healthcare marketing outcomes.

Overview

3
3
years of professional experience

Work History

Marketing Coordinator

Stellar Care
San Diego, CA
03.2024 - Current
  • Led facility tours for potential residents, ensuring a smooth transition into the community.
  • Coordinated room preparations with internal departments before resident move-ins.
  • Fostered partnerships with skilled nursing facilities to drive referral growth through community outreach programs.
  • Monitored outreach activities, documenting facility quality and referral potential.
  • Developed and implemented social media content strategies with Canva to boost brand engagement.
  • Assisted with budget tracking and SEO discussions to support marketing initiatives.
  • Assisted with ALW-related tasks, acquiring knowledge of Social Security and state waiver programs.
  • Proposed and executed strategies to enhance marketing team efficiency and streamline resident onboarding.

Receptionist

Stellar Care
San Diego, CA
06.2022 - 03.2024
  • Managed front desk operations, including multi-line phone systems and visitor assistance.
  • Coordinated interdepartmental communication to enhance patient and visitor services.
  • Maintained security and telecommunication systems for a safe front office environment.
  • Scheduled appointments, notified staff of updates, and ensured internal workflow efficiency.
  • Logged key activities to support overall company operations and identified ongoing needs.
  • Documented daily events and irregularities for accurate administrative tracking.

Education

Bachelor of Science - Integrated Marketing Communications

San Diego State University
San Diego, CA
05-2024

Skills

  • Social media marketing
  • Content creation
  • Cross-department coordination
  • Admissions process coordination
  • Community outreach
  • Attention to detail
  • Team collaboration
  • Graphic design
  • Relationship building
  • Referral management

Languages

Vietnamese
Professional

Timeline

Marketing Coordinator

Stellar Care
03.2024 - Current

Receptionist

Stellar Care
06.2022 - 03.2024

Bachelor of Science - Integrated Marketing Communications

San Diego State University

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