SELENA DELGADO
El Paso
Summary
Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Resourceful Escrow Assistant highly productive in completing tasks efficiently and on time. Possess specialized skills in document preparation, funds distribution, and communication management. Excel at problem-solving, teamwork, and adaptability, ensuring smooth transaction processes for all parties involved.
Overview
10
10
years of professional experience
Work History
Escrow Assistant
Mammoth Rock Title
El Paso
02.2025 - Current
- Coordinated with attorneys, lenders, buyers, sellers, title companies, appraisers, insurance agents, surveyors and others involved in the transaction.
- Ordered demands, HOA statements, evidence of insurance and other required documents.
- Reviewed title reports to ensure accuracy of information before closing.
- Conducted research on properties to determine ownership status prior to closing.
- Assisted customers with the escrow process, including answering questions and providing documentation.
- Collaborated with team members to ensure all aspects of an escrow are completed accurately.
- Managed master calendar of signings and organized related paperwork.
- Drafted settlement statements for review by both parties prior to closing.
- Open orders accordingly as required.
- Scanned permanent files.
Manager - Client Coordination
Home Care Agency
El Paso
12.2023 - 01.2025
- Coordinated home care services for elderly, children, and adults with disabilities.
- Managed care operations for 300 patients, ensuring compliance with standards.
- Maintained constant communication with social workers and regional nurses to facilitate care.
- Executed data entry tasks and filed internal audits with state authorities.
- Oversaw payroll functions to guarantee timely employee compensation.
- Processed insurance billing and conducted eligibility checks to optimize reimbursements.
- Managed property-related documentation, including receipt organization.
- Hiring manager - HR certified.
Escrow Assistant
Del Sol Title
El Paso
11.2021 - 11.2022
- Assisted escrow officer in maintaining organized files and gathering necessary data.
- Reviewed and responded to emails promptly to ensure effective communication.
- Tracked schedules and closing dates for efficient transaction management.
- Communicated regularly with lenders, real estate agents, sellers, and buyers to facilitate processes.
- Followed up on data entry related to funding and reviewed files before submission.
- Scanned documents as needed to maintain digital records.
- Performed detailed data entry for each file, creating spreadsheets for real estate agents.
- Compiled net numbers to provide accurate financial summaries for transactions.
- Coordinated with attorneys, lenders, buyers, sellers, title companies, appraisers, insurance agents, surveyors and others involved in the transaction.
- Answered customer questions to maintain high satisfaction levels.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Reviewed title reports to ensure accuracy of information before closing.
Social Worker (Field Supervisor)
Home care agency
El Paso
12.2019 - 06.2021
- Conducted regular visits to elderly and disabled clients, ensuring safety and well-being.
- Coached attendants to enhance client care quality and compliance with safety standards.
- Facilitated communication with insurance representatives, state social workers, nurses, and doctors.
- Assisted with billing, payroll, and evaluations of attendants, meeting administrative deadlines.
- Managed client files and documentation to support efficient operations.
- Maintained organized environment, collaborating with coordinator as needed.
Manager
AMC CLASSIC East Pointe 12
El Paso
12.2015 - 11.2019
- Trained in all positions including concession, usher, and box office roles.
- Delivered fast, friendly service to all guests, enhancing overall experience.
- Managed cash handling booth operations for film management activities.
- Scheduled opening and closing of theater to ensure timely operations.
- Conducted training for new employees and crew leads to maintain high standards.
- Provided leadership as a customer service supervisor for three years, overseeing employee performance.
- Assumed additional responsibilities such as payroll processing and paperwork management.
- Supported managers in completing various tasks to improve operational efficiency.
Crew
Starplex
El Paso
12.2014 - 12.2015
- Crew member.
- Box office, Concessions and usher also provide good customer service and assist coworkers with help.
Education
Bachelor of Early Childhood And Education -
UTEP
El Paso, TX07-2021
Associate of Science - Accounting And Finance
El Paso Community College - Mission Del Paso Campus - EPCC MDP
El Paso, TX06-2018
High School Diploma -
Del Valle High School
Del Valle, TX06.2014
Skills
- Data entry and management
- Email communication tools
- Peripheral device proficiency
- Spreadsheet applications
- Word processing software
- Payroll administration
- Insurance billing
- Document management
- Human resources management
- Client coordination
- Data entry
Languages
- English, Fluent (Read, Write, Speak)
- Spanish, Fluent (Read, Write, Speak)
Timeline
Escrow Assistant
Mammoth Rock Title
02.2025 - Current
Manager - Client Coordination
Home Care Agency
12.2023 - 01.2025
Escrow Assistant
Del Sol Title
11.2021 - 11.2022
Social Worker (Field Supervisor)
Home care agency
12.2019 - 06.2021
Manager
AMC CLASSIC East Pointe 12
12.2015 - 11.2019
Crew
Starplex
12.2014 - 12.2015
Bachelor of Early Childhood And Education -
UTEP
Associate of Science - Accounting And Finance
El Paso Community College - Mission Del Paso Campus - EPCC MDP
High School Diploma -
Del Valle High School
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