Selena Goss
Phenix City,AL
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
2
2
years of professional experience
Work History
Manger
Southern Roots Country Store and Cafe
Columbus, GA
01.2023 - Current
- Managed day-to-day operations of the restaurant, including scheduling, budgeting, and inventory control.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Resolved conflicts among employees in an effective manner.
- Assisted with kitchen preparation during peak times as needed.
- Adhered to all health department regulations regarding food storage and preparation.
Barista
Cool Scoops
Smiths Station, AL
08.2022 - 01.2023
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Monitored inventory levels of supplies and restocked when necessary.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Education
High School Diploma -
The Rock Academy
Phenix City, AL05-2024
Skills
- Workforce Management
- Strategic Planning
- Expense Tracking
- Contract Management
- Business Administration
- Marketing
- Operations Management
- Policy Implementation
- Performance Management
- Staff Training and Development
- Sales management
- Verbal and written communication
- Sales Techniques
- Team Leadership
- Lead Generation
- Schedule Preparation
Accomplishments
- Valedictorian
- Maintained A Honor Roll all of Highschool
- Graduated a year early
Languages
English
Professional
Timeline
Manger
Southern Roots Country Store and Cafe
01.2023 - Current
Barista
Cool Scoops
08.2022 - 01.2023
High School Diploma -
The Rock Academy
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