Brandon Lewis
New Caney,TX
Summary
Dynamic manager with a proven track record at Razzoo’s Cajun Cafe, excelling in operations management and team leadership. Enhanced workflow efficiency and customer satisfaction through effective relationship building and performance management. Skilled in budget control and complex problem-solving, driving profitability while fostering a motivated and engaged workforce.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manger
Razzoo’s Cajun Cafe
Spring, TX
01.2025 - 12.2025
- Assisted in managing daily operations, ensuring tasks completed efficiently and on schedule.
- Supported team in executing standard operating procedures to maintain quality and compliance.
- Collaborated with colleagues to streamline communication processes and enhance workflow efficiency.
- Participated in training sessions to improve knowledge of tools and systems used in operations.
- Adapted quickly to changing priorities while maintaining focus on core responsibilities and tasks.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Bartender
Razzoos’s Cajun Cafe
Spring, TX
07.2023 - 12.2025
- Prepared and served a variety of cocktails and beverages to enhance guest satisfaction.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in inventory management by tracking stock levels and ordering supplies as needed.
- Provided excellent customer service by engaging with guests and addressing their needs promptly.
- Trained new bartenders on menu offerings, safety protocols, and customer engagement techniques.
- Monitored cash register operations, ensuring accurate transactions and balancing at shift end.
- Developed new cocktail recipes that contributed to seasonal menu updates and promotions.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server Lead
Star Cinema
Spring, TX
04.2021 - 07.2023
- Ensured guest satisfaction by delivering top-notch service in a high-demand environment.
- Managed food and beverage orders efficiently, minimizing wait times for patrons.
- Trained new staff on menu knowledge, service standards, and operational procedures.
- Collaborated with kitchen team to ensure timely and accurate order fulfillment.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Science - Nursing Science
Lone Star College
Houston, TX12.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Relationship building
- Documentation and reporting
- Operations management
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Conflict resolution
- Schedule preparation
- Sales management
- Workforce management
- Business planning
- Budget control
Certification
TABC
Foodhandlers
CNA
CPR
Timeline
Manger
Razzoo’s Cajun Cafe
01.2025 - 12.2025
Bartender
Razzoos’s Cajun Cafe
07.2023 - 12.2025
Server Lead
Star Cinema
04.2021 - 07.2023
Associate of Science - Nursing Science
Lone Star College