Selena Graham
Philadelphia,PA
Summary
Dedicated and compassionate Direct Support Professional with over 6 years of experience supporting individuals with intellectual, developmental, and physical disabilities. Skilled in delivering personalized care, promoting independence, and creating safe, supportive environments. Seeking to continue making a positive impact in the human services field.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
Barber National Institute
Philadelphia, PA
06.2022 - Current
- Supported individuals with developmental and physical disabilities in daily living activities.
- Implement individualized care plans and behavior supports.
- Promote independence, dignity, and inclusion in home and community settings.
- Document progress and report any health, behavioral, or safety concerns.
- Foster a nurturing environment with patience, structure, and encouragement.
Disability Support Worker
Helping Individuals Succeed
01.2021 - 12.2021
- Provided care for patients with mental health and physical disabilities.
- Ensured safety and communicated changes in client condition to supervisors.
Disability Support Worker
COMHAR
Philadelphia, PA
05.2018 - 06.2020
- Assisted with hygiene, transportation, and life skills training for clients with mental illness and developmental disabilities.
- Supported individuals with disabilities in daily living activities, fostering independence and confidence.
- Trained new staff on best practices for disability support, ensuring high-quality care standards.
Customer Service Representative
Nordstrom Rack
Philadelphia, PA
05.2019 - 03.2020
- Provided product info, processed orders/returns, and ensured high-level customer satisfaction.
- Resolved customer inquiries and issues through effective problem-solving techniques.
- Collaborated with team members to enhance customer satisfaction and streamline operations.
Sales Associate
Walmart, Christopher Columbus Blvd
Philadelphia, PA
07.2015 - 05.2018
- Helped customers find products, maintained clean displays, and assisted coworkers.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained clean and organized sales floor, ensuring merchandise displayed effectively.
Office Receptionist
Community College of Philadelphia
Philadelphia, PA
07.2014 - 07.2015
- Managed appointments, filed documents, and performed receptionist duties in a professional setting.
Education
Psychology
Community College of Philadelphia
11.2025
High School Diploma - undefined
Mathematics, Civics, and Sciences Charter School
Philadelphia, PA06.2015
Skills
- Health and Safety Management
- Client Relationship Building
- Verbal & Written Communication
- Organization & Multitasking
- Scheduling & Documentation
- Dependability & Compassion
- Technical Skills
- Data Collection
Languages
English
Timeline
Direct Support Professional
Barber National Institute
06.2022 - Current
Disability Support Worker
Helping Individuals Succeed
01.2021 - 12.2021
Customer Service Representative
Nordstrom Rack
05.2019 - 03.2020
Disability Support Worker
COMHAR
05.2018 - 06.2020
Sales Associate
Walmart, Christopher Columbus Blvd
07.2015 - 05.2018
Office Receptionist
Community College of Philadelphia
07.2014 - 07.2015
High School Diploma - undefined
Mathematics, Civics, and Sciences Charter School
Psychology
Community College of Philadelphia