Selena Guerra
San Antonio
Summary
Experienced professional with a strong background in service delivery, sales, and supervisory leadership. Skilled in customer satisfaction, shift coordination, and cognitive care.
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills.
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
6
6
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Caregiver
Amada Senior Care
San Antonio
01.2026 - Current
- Assisted residents with daily living activities and personal care needs.
- Maintained cleanliness and organization in residents' living spaces.
- Communicated effectively with families regarding resident health and well-being.
- Monitored resident health conditions and reported changes to nursing staff.
- Provided companionship and emotional support to enhance residents' quality of life.
- Collaborated with a multidisciplinary team to develop care plans for residents.
- Engaged residents in social activities to promote interaction and engagement.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
PCT Lead
Metropolitan Hospital
San Antonio
03.2024 - 12.2025
- Monitored patient status closely while providing hands-on support for daily activities.
- Trained and mentored new staff on essential procedures and unit policies.
- Assisted with documentation of patient information, enhancing communication among healthcare providers.
- Performed routine medical procedures under RN supervision to uphold patient care standards.
- Assisting with personal care: bathing and grooming, dressing, toileting, and exercise.
- Basic food preparation: preparing meals, shopping, housekeeping, laundry, and other errands.
- General health care: overseeing medication and prescriptions usage, appointment reminders and administering medicine.
- Metropolitan Hospital (Methodist)
Caregiver
Discovery Village
San Antonio
04.2022 - 03.2023
Customer Service Associate
Walgreens
Kyle
11.2019 - 07.2021
- Progressed from cashier to manager within months through consistent performance and dedication.
- Executed roles as photo sales associate, beauty consultant, and designated hitter in pharmacy support.
- Ensured customer satisfaction with purchases and prescription services.
- Updated sales records to efficiently track coupon usage by customers.
- Maintained accurate inventory levels to prevent stock shortages.
- Led shifts on weekdays while managing operations during weekends.
- Collaborated with pharmacy staff to streamline service delivery and enhance efficiency.
Education
High school or equivalent -
Richard King High School
Corpus Christi, TXSkills
- Point of sale management
- Service delivery
- Sales
- Supervisory leadership
- Communication proficiency
- Customer satisfaction
- Shift coordination
- Cognitive care
- Team leadership
Certification
- Driver's License
- BLS
- Bariatric
- Glucose
References
- Analisaa Grundle, malanna24g@yahoo.com, +1 (830) 515-6853
- Macee Cano, maceemoffett@gmail.com, (830) 326-2571
- Deanna Seeley, (512) 417-2586
- Tara, (512) 850-7476
Timeline
Caregiver
Amada Senior Care
01.2026 - Current
PCT Lead
Metropolitan Hospital
03.2024 - 12.2025
Caregiver
Discovery Village
04.2022 - 03.2023
Customer Service Associate
Walgreens
11.2019 - 07.2021
High school or equivalent -
Richard King High School