Selena Haverstein
Carlisle,PA
Summary
Currently studying as an undergrad at Shippensburg University for a Bachelors degree in Criminal Justice and Psychology. As an individual with a strong background in providing compassionate and effective support I look forward to a professional career in the Criminal Justice System where I can make a meaningful impact on individuals affected by crime. Reliable and adaptable, along with the ability to communicate effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Red Robin
01.2024 - Current
- Greeted guests in a friendly and welcoming manner
- Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen
- Aid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts
- Provided menu recommendations along with upselling menu items to customers
- Work with money on a daily basis, providing accurate change quickly and precisely while continuing to communicate cheerfully with the guests
- Maintained a clean and organized work environment
- Provide a friendly and caring experience for every guest that comes into the restaurant, upholding the restaurant's hospitality standards
Security Guard
Securitas
10.2021 - 04.2022
- Inspect and patrol premises regularly
- Monitor property entrance
- Authorize entrance of people and vehicles
- Report any suspicious behaviors and happenings
- Secure all exits, doors and windows
- Monitor surveillance cameras
- Closed and locked gates and entrances
WAITRESS
VFW POST 6168
10.2019 - 11.2021
- Wait on customers
- Manage money
- Bust tables, and clean up after customers
- Serve food and drinks
- Maintain a clean environment
- Talk to customers in a friendly manner
- Restock condiments and utensils
Caregiver
SYNERGY HomeCare
12.2020 - 10.2021
- Provided clients with a comforting environment
- Monitored client's nutritional requirements
- Performed light housework duties, such as laundry
- Assisted clients with everyday tasks
- Remind clients about medication
- Provide transportation
- Monitored blood sugar
- Assisted with daily chores
- Helped maintain a clean home and living space
Sally Beauty Advisor (Key Holder)
Sally Beauty
01.2020 - 12.2020
- Greet and talk to customers in a friendly manner
- Recommend additional and complimentary products to customers specific needs
- Manage money
- Build relationships and inspire customers to join loyalty program
- Inform customers of current promotions and events
- Set up advertising displays and arrange merchandise to highlight sales and promotional event
Fitting Room Attendant
T.J. Maxx
11.2016 - 06.2017
- Checked garments for damage and placed tags on them prior to returning them to the sales floor
- Organized clothing and accessories that customers had returned to the fitting room desk
- Reduced theft by limiting the number of items that each customer took into the fitting rooms
- Cleaned and maintained fitting rooms on a regular basis
- Engaged with customers in a sincere and friendly manner
- Helped customers locate items
- Responded to customer questions and requests in a prompt and efficient manner
Education
BACHELOR OF SCIENCE - Criminal Justice
SHIPPENSBURG UNIVERSITY
05-2025
DIPLOMA -
CARLISLE HIGHSCHOOL
05.2018
Skills
- Organizational Skills
- Communication Skills
- Problem Solving
- Customer service
- Adaptability
- Attention to Detail
- Time Management
- Team collaboration
- Strong work ethic
- Cash handling
- Exceptional customer service
- Memory retention
- Respectful and compassionate
- Dependable and responsible
- Time management
Certification
- RAMP Certification, 02/01/24, 02/01/26
- Victimology Certificate, Present
Personal Information
Title: STUDENT
Assessments
- Early childhood development, Proficient, 11/01/23, Knowledge of the development of children ages 0-3 and of ways to foster that development
- Work style: Reliability, Proficient, 08/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Food service: Customer situations, Proficient, 11/01/23, Identifying and addressing customer needs in a food service setting
- Food service: Customer situations, Proficient, 10/01/22, Identifying and addressing customer needs in a food service setting
Timeline
Server
Red Robin
01.2024 - Current
Security Guard
Securitas
10.2021 - 04.2022
Caregiver
SYNERGY HomeCare
12.2020 - 10.2021
Sally Beauty Advisor (Key Holder)
Sally Beauty
01.2020 - 12.2020
WAITRESS
VFW POST 6168
10.2019 - 11.2021
Fitting Room Attendant
T.J. Maxx
11.2016 - 06.2017
DIPLOMA -
CARLISLE HIGHSCHOOL
BACHELOR OF SCIENCE - Criminal Justice
SHIPPENSBURG UNIVERSITY
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