Selena Ingram
Omaha,NE
Summary
Driven professional at Victra- Verizon Wireless Premium Retailer, enhancing client satisfaction and expanding the customer base through effective customer relations and strategic planning. Skilled in staff training and leveraging strong communication abilities, I've significantly contributed to team success and sales revenue growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Sales Representative
Victra- Verizon Wireless Premium Retailer
05.2022 - 09.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Collaborated with cross-functional teams to identify and address customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
Shift Lead
Walgreens
02.2022 - 03.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Completed cash and credit card transactions accurately using POS software.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Skills
- Customer Relations
- Strategic Planning
- Staff Training
- Strong Communication and Interpersonal Skills
- Product Knowledge
- Creative Thinking
Languages
Spanish
Limited Working
Timeline
Sales Representative
Victra- Verizon Wireless Premium Retailer
05.2022 - 09.2024
Shift Lead
Walgreens
02.2022 - 03.2023
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