Selena Martinez
Fresno,CA
Summary
Dedicated professional with extensive experience in housekeeping, casino sanitation, and ground operations. Demonstrates expertise in cleaning, supply management, hazardous material handling, and OSHA compliance. As a Skycap, efficiently manage luggage and enhance customer service while adhering to safety protocols. Strong time management, problem-solving, and communication skills contribute to seamless travel experiences.
Overview
6
6
years of professional experience
Work History
Skycap
Menzies Aviation
Fresno, California
08.2023 - Current
- Provided courteous customer service to travelers, ensuring a smooth and pleasant ground operations experience.
- Supported passengers with curbside baggage handling and terminal guidance, improving overall travel efficiency.
- Facilitated wheelchair assistance and mobility support for guests, enhancing their travel experience.
- Handled loading and unloading of luggage at airport terminals
- Moved checked bags onto carts for secure transportation
Professional House Cleaner
The Cleaning Authority
Fresno, California
04.2022 - 08.2023
- Executed thorough home cleaning following the Cleaning Authority checklist and quality standards to ensure client satisfaction.
- Sanitize bathrooms, kitchens, and high-touch surfaces to maintain a hygienic environment for residents.
- Vacuumed carpets, rugs, and upholstered areas to enhance cleanliness and comfort in living spaces.
- Dusted furniture surfaces thoroughly to remove dust and allergens., blinds, baseboards, and fixtures with close attention to detail.
Environmental Services Tech
Table Mountain Casino Inc.
Friant, California
01.2021 - 04.2022
- Sanitized high-touch surfaces throughout gaming floor and public areas.
- Disinfected bathrooms and other high-traffic areas to ensure a safe and healthy environment.
- Sanitized casino guest areas thoroughly to uphold cleanliness standards.
- Responded to spills and maintained safe walking surfaces.
- Restocked restroom supplies and housekeeping carts before shifts.
- Complied with OSHA standards related to environmental services operations.
Education
High School Diploma -
Madera High School
Madera06-1990
Skills
- Wheelchair assistance
- Passenger escort
- Baggage handling
- Luggage transport
- Ground operations
- Customer service
- High-touch cleaning
- Attention to detail
- Housekeeping management
- Supply restocking
- Team communication
- Biohazard management
Timeline
Skycap
Menzies Aviation
08.2023 - Current
Professional House Cleaner
The Cleaning Authority
04.2022 - 08.2023
Environmental Services Tech
Table Mountain Casino Inc.
01.2021 - 04.2022
High School Diploma -
Madera High School