Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selena McCay

Wind Lake

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

5
5
years of professional experience

Work History

WI Regional Manager

Meta Dynamic
11.2021 - Current
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Successfully support Cranial, Spine, & ENT procedures using multiple different surgical navigation systems.
  • Actively participated in continuous professional development initiatives to enhance personal expertise within the medical sales field.

Clinical Sales Representative

Saneso
10.2020 - 11.2021

• Assist the sales team in demonstrating the product.

• Target and execute effective product launches.

• Drive sales to meet sales forecasts by assisting Sales Representatives and Clinical Affairs nurses.

• Develop effective working relationships with key customer opinion leaders.

• Customer engagement, and performance to budget targets.

On-Site Specialist

Stryker
08.2019 - 10.2021

• Provides clinical surgical support by managing all relevant equipment.

• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.

• Maintains knowledge base of equipment and disposable products through education training programs.

• Provide physicians and OR personnel with information on new and current products.

• Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment.

• Manage training and development curriculum.

Education

Associate of Applied Science - Biology

Bryant & Stratton
Wauwatosa, WI
12.2017

Skills

  • Strategic Planning
  • Goals and performance
  • Staff Training and Development
  • Territory Management
  • Client Relationship Building
  • Team Leadership

Timeline

WI Regional Manager

Meta Dynamic
11.2021 - Current

Clinical Sales Representative

Saneso
10.2020 - 11.2021

On-Site Specialist

Stryker
08.2019 - 10.2021

Associate of Applied Science - Biology

Bryant & Stratton
Selena McCay